Contract analysis

1. Purpose of This Notice Quorum Insurance Holdings Corp. ("Quorum," "we," "us," or "our") is writing to inform you of a data security incident that may have affected your personal and financial information. We take the privacy and security of the personal information entrusted to us very seriously, and we deeply regret that this incident occurred. We are providing this notice to explain what happened, what informati

2. What Happened In the ordinary course of its business operations, Quorum outsources certain claims data processing services to a third-party vendor, Palomar Data Solutions, Inc. ("Palomar"), pursuant to a written services agreement. Palomar provides data processing, claims analytics, and related administrative support services on Quorum's behalf. On April 21, 2023, Palomar notified Quorum that it had discovered una

3. What Information Was Involved The forensic investigation was completed on July 14, 2023. A subsequent comprehensive data mining and review process, which involved the analysis of the affected data files to identify the specific individuals and data elements involved, was completed on August 4, 2023. Based on that review, we have determined that your personal information was among the data accessed and exfiltrated

4. What Quorum Is Doing Upon learning of the incident, Quorum took immediate and comprehensive action to respond, including the following measures: • Engaging Expert Advisors. Quorum promptly engaged outside legal counsel, Calderwood & Harkness LLP, as well as a nationally recognized forensic investigation firm retained under the direction of counsel, to conduct a thorough and independent investigation into the natur

5. What You Can Do — Steps to Help Protect Your Information While we have no evidence at this time that your personal or financial information has been misused as a result of this incident, we recommend that you take the following steps to help protect yourself against the possibility of identity theft or fraud. Because your financial account information may have been compromised, we have included enhanced guidance s

6. For More Information Quorum has established a dedicated toll-free call center staffed by trained representatives to answer your questions about this incident, assist you with the enrollment process for the complimentary credit monitoring and identity theft protection services, and provide you with general guidance regarding the steps you can take to protect your personal and financial information. Dedicated Toll-F

7. Closing Quorum sincerely regrets that this incident occurred and understands the concern and inconvenience it may cause you. Protecting the personal and financial information of our policyholders, claimants, and all individuals whose data is entrusted to our care is a responsibility we take extremely seriously. We are committed to taking all appropriate steps to help prevent a similar incident from occurring in th

1. Credit Monitoring and Identity Theft Protection Enrollment Instructions (Clearfield Notification Services LLC)

2. State-Specific Supplement (if applicable based on recipient's state of residence) CONFIDENTIAL — This notice contains sensitive personal information and is intended solely for the named recipient. If you have received this notice in error, please contact us immediately at 1-855-407-2834 and securely destroy this document.