FR EA
1025-00006 · Graystone Forensics LLC · Notification Obligation Analysis
state-notification-timeline-matrix.xlsx DOCUMENT Data Privacy
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[sheet: Cover]

FieldValue
Document TitleState-by-State Notification Timeline & Content Requirements Matrix
Date PreparedAugust 1, 2023
Prepared BySara Hendricks, Associate, Calderwood & Harkness LLP
Reviewed ByAlan Burke, Lead Associate, Calderwood & Harkness LLP; Kevin Ostrowski, Partner, Calderwood & Harkness LLP
Matter Number1025-00006
ClientQuorum Insurance Holdings Corp.
SubjectVendor-Originated Data Breach — Palomar Data Solutions, Inc. — Consumer and Regulatory Notification Compliance
ClassificationPRIVILEGED & CONFIDENTIAL — ATTORNEY-CLIENT PRIVILEGE / ATTORNEY WORK PRODUCT
Total Affected Individuals318,247
Affected Jurisdictions29 states + District of Columbia
Data Types CompromisedPII (names, DOB, SSN, DL#): 318,247; Financial Information (bank account #, payment card #): 84,619; PHI (health conditions, diagnosis codes, treatment info): 41,203
Incident Date RangeMarch 14, 2023 – April 18, 2023 (~35 days)
Vulnerability ExploitedCVE-2023-0669 (GoAnywhere MFT RCE)
Breached VendorPalomar Data Solutions, Inc.
Forensic Final Report DateJuly 14, 2023 (Graystone Forensics LLC)
Data Mining Completion DateAugust 4, 2023

[sheet: State Notification Matrix]

Row #JurisdictionAbbreviationApplicable Statute CitationNumber of Affected ResidentsPercentage of Total AffectedData Elements Triggering NotificationPII AffectedFinancial Data AffectedPHI AffectedNotification Timing RequirementDays from discovery/DeterminationContent Requirements — Mandatory ElementsAG / Regulator Notification Required?AG / Regulator Notification TimingAG / Regulator Notification ThresholdSubstitute Notice Permitted?Substitute Notice Threshold / ConditionsAdditional State-Specific RequirementsPlanned Regulatory Filing DatePlanned Consumer Notification Mailing StartCompliance StatusNotes
1ConnecticutCTConn. Gen. Stat. § 36a-701b; Conn. Gen. Stat. § 38a-999b (Insurance Data Security Law)5211416.37%Name + SSN; Name + DL#; Name + Financial Acct #; PHI52114138426735Within 60 days of discovery of breach60Description of incident; type of info compromised; steps taken; contact info for consumer inquiries; contact info for credit reporting agencies; advice on placing fraud alerts/security freezesYes — AG and CT Insurance DepartmentConcurrent with or prior to consumer notification; CT Ins. Dept. within 72 hours of determinationAll breachesYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoCT Insurance Data Security Law (§ 38a-999b) requires separate notification to CT Insurance Department; insurer-specific obligations. Quorum is a regulated insurer.August 14, 2023August 18, 2023Planned — On TrackLead state for multistate AG coalition. Filed concurrently with CT Insurance Dept. Attn: AAG Diane Marchetti (Consumer Protection Division); Richard Nakamura (CT Insurance Dept., Financial Analysis Div., Cybersecurity Unit).
2New YorkNYN.Y. Gen. Bus. Law § 899-aa (SHIELD Act)4783115.03%Name + SSN; Name + DL#; Name + Financial Acct # + access code; Biometric; Email + password; PHI (under separate statutes)47831127136177In the most expedient time possible and without unreasonable delay0Description of incident; type of info compromised; telephone numbers and addresses of relevant state and federal agencies; contact info for consumer inquiries; description of steps taken to address breachYes — AG, DFS, and Division of State PoliceConcurrent with consumer notificationAll breachesYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoNY SHIELD Act imposes reasonable safeguards requirements. AG notification must include (i) content of notification, (ii) timing, (iii) approximate number of affected persons. DFS notification may also be required for financial data.August 16, 2023August 18, 2023Planned — On TrackSecond-largest affected state. Attn: AAG Mark Petrosian, Bureau of Internet and Technology. Co-lead for multistate AG coalition.
3CaliforniaCACal. Civ. Code § 1798.82; Cal. Civ. Code § 1798.29 (agencies); CMIA (Cal. Civ. Code § 56 et seq. for medical info)3820612.00%Name + SSN; Name + DL# / CA ID#; Name + Financial Acct # + access code; Medical info; Health insurance info38206101574938In the most expedient time possible and without unreasonable delay0Prescribed format per Cal. Civ. Code § 1798.82(d): title 'Notice of Data Breach'; name & contact info of entity; types of PII compromised; date/estimated date/date range of breach; description of incident; toll-free numbers and addresses of credit reporting agencies; advice on fraud alerts/security freezes; if SSN: offer credit monitoringYes — AGIf >500 CA residents affected, submit sample copy to AG>500 CA residentsYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoCalifornia requires specific prescribed notification letter format per statute. CMIA may impose additional requirements for medical information. Must offer identity theft prevention and mitigation services if SSN compromised.August 16, 2023August 18, 2023Planned — On TrackAG notification required because >500 CA residents (38,206). CMIA analysis applicable to PHI subset.
4TexasTXTex. Bus. & Com. Code § 521.053294779.26%Name + SSN; Name + DL# / govt. ID#; Name + Financial Acct # + access code2947778353808As quickly as possible without unreasonable delay; not later than 60 days after discovery60Description of incident; type of info compromised; actions taken; contact info for entity; advice on credit reports and security freezesYes — AGIf >250 TX residents affected, notify AG>250 TX residentsYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoTexas requires notification to AG not later than 60 days after discovery if >250 residents affected.August 17, 2023August 18, 2023Planned — On TrackPalomar HQ state. >250 threshold easily met.
5FloridaFLFla. Stat. § 501.171229137.20%Name + SSN; Name + DL# / govt. ID#; Name + Financial Acct # + access code; Medical history; Health insurance info2291360922961No later than 30 days after determination of breach or reason to believe breach occurred30Description of incident; date/estimated date of breach; type of info compromised; actions taken; contact info for entity; contact info for credit reporting agencies; advice on fraud alerts/security freezesYes — FDLE (Department of Law Enforcement)Within 30 days of determination if >500 FL residents; within 30 days if 500 or fewer>500 FL residents → notify FDLE; any breach → notify FDLEYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoFlorida has a strict 30-day notification timeline. Must also notify FDLE. If >1,000 FL residents, must notify consumer reporting agencies.August 17, 2023August 18, 2023Planned — On Track30-day timeline is among the strictest; compliance confirmed within timeline from August 4 determination date.
6PennsylvaniaPA73 Pa. Stat. § 2303 (Breach of Personal Information Notification Act)186405.86%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code1864049542408Without unreasonable delay0Nature of breach; type of info compromised; remedial actions taken; contact info for entity; advice on credit reports and security freezesYes — AGConcurrent with consumer notificationAll breachesYesCost exceeds $100K, affected class >175K, or entity lacks sufficient contact infoPA substitute notice threshold is lower than many states ($100K cost or >175K affected).August 17, 2023August 18, 2023Planned — On Track
7IllinoisIL815 ILCS 530/10 (Personal Information Protection Act)165025.18%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code; Medical info; Health insurance info; Biometric1650243872132In the most expedient time possible and without unreasonable delay0Description of breach; type of info compromised; toll-free contact numbers for entity and credit reporting agencies; advice on placing fraud alerts/security freezesYes — AGConcurrent with consumer notificationAll breachesYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoIllinois BIPA may be relevant if biometric data involved (not applicable here). Standard notification requirements apply.August 17, 2023August 18, 2023Planned — On Track
8New JerseyNJN.J. Stat. § 56:8-163143884.52%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code1438838251859In the most expedient time possible and without unreasonable delay0Description of breach; type of info compromised; contact info for entity; advice on credit reports, fraud alerts, security freezes; toll-free numbers for credit reporting agencies; NJ Division of Consumer Affairs contact infoYes — Division of State PolicePrior to consumer notificationAll breachesYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoNJ requires notification to Division of State Police before consumer notification.August 17, 2023August 18, 2023Planned — On Track
9OhioOHOhio Rev. Code § 1349.19117433.69%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code1174331221517In the most expedient time possible, but not later than 45 days following discovery or notification of the breach45Description of breach; type of info compromised; contact info for entity; telephone numbers and addresses of credit reporting agencies; advice on fraud alerts/security freezesYes — AG (if individual notifications sent)Concurrent with or prior to consumer notificationAll breaches where individual notification sentYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoOhio 45-day outer limit is significant. Clearfield Notification Services LLC (notification vendor) headquartered in OH.August 17, 2023August 18, 2023Planned — On Track
10MassachusettsMAMass. Gen. Laws ch. 93H, § 3; 201 CMR 17.00102173.21%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code1021727171320As soon as practicable and without unreasonable delay0Prescribed format: right to obtain police report; right to request security freeze; description of incident; type of info compromised; actions taken; contact info for AG and DOCRYes — AG and Director of Consumer Affairs and Business Regulation (DOCR)Concurrent with consumer notification; AG and DOCR must receive notification on same day as consumersAll breachesYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoMA has specific prescribed content requirements under 201 CMR 17.00; notification letter must include specific statutory language. Must use prescribed AG form.August 17, 2023August 18, 2023Planned — On TrackMA-specific notification letter adapted for 201 CMR 17.00 requirements.
11GeorgiaGAGa. Code Ann. § 10-1-91248121.51%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + password/access code48121279622In the most expedient time possible and without unreasonable delay0Description of breach; type of info compromised; contact info for entity; advice on credit reports and fraud alertsNo (recommended but not required by statute)N/AN/AYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoGeorgia does not statutorily require AG notification, but recommended as best practice.N/A (consumer notification only)August 18, 2023Planned — On Track
12VirginiaVAVa. Code Ann. § 18.2-186.645001.41%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code; Medical info; Health insurance info45001196581Without unreasonable delay0Description of incident; type of info compromised; contact info for entity; toll-free numbers for credit reporting agencies; FTC contact info; advice on fraud alerts/security freezesYes — AGConcurrent with consumer notificationAll breachesYesCost exceeds $50K, affected class >100K, or entity lacks sufficient contact infoVA substitute notice threshold is lower than most states ($50K cost or >100K affected). Graystone Forensics LLC headquartered in VA.August 17, 2023August 18, 2023Planned — On Track
13MarylandMDMd. Code, Com. Law § 14-350442001.32%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code; Health info; Health insurance info42001116542As soon as reasonably practicable, but not later than 45 days after discovery45Description of breach; type of info compromised; contact info for entity; toll-free numbers for credit reporting agencies and FTC; advice on fraud alerts/security freezes; if SSN: offer credit monitoringYes — AGConcurrent with or prior to consumer notificationAll breachesYesCost exceeds $100K, affected class >175K, or entity lacks sufficient contact infoMD 45-day outer limit. If SSN compromised, must offer credit monitoring (being offered — 24 months).August 17, 2023August 18, 2023Planned — On Track
14North CarolinaNCN.C. Gen. Stat. § 75-6539001.23%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code39001037504Without unreasonable delay0Description of breach; type of info compromised; steps taken; contact info for entity; toll-free numbers for credit reporting agencies and FTC; advice on fraud alerts/security freezesYes — AG (Consumer Protection Division)Concurrent with consumer notificationAll breachesYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoAugust 17, 2023August 18, 2023Planned — On Track
15South CarolinaSCS.C. Code Ann. § 39-1-9036001.13%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code3600957465Without unreasonable delay0Description of breach; type of info compromised; contact info for entity; advice on credit reports and fraud alertsYes — Consumer Protection Division of AGConcurrent with consumer notificationAll breachesYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoAugust 17, 2023August 18, 2023Planned — On Track
16MichiganMIMich. Comp. Laws § 445.7234001.07%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code3400904439Without unreasonable delay0Description of breach; type of info compromised; contact info for entity; toll-free numbers for credit reporting agencies and FTC; advice on fraud alerts/security freezesNo (not required by statute)N/AN/AYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoMichigan does not require AG notification.N/A (consumer notification only)August 18, 2023Planned — On Track
17MinnesotaMNMinn. Stat. § 325E.6132001.01%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code3200851413In the most expedient time possible and without unreasonable delay0Description of breach; type of info compromised; date/approximate date of breach; contact info for entity; advice on fraud alerts/security freezesNo (AG notification required only for certain regulated entities)N/AN/AYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoMN does not require AG notification for all entities. Insurer may have separate obligations.August 18, 2023 (consumer)August 18, 2023Planned — On Track
18IndianaINInd. Code § 24-4.9-3-330000.94%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code3000798388Without unreasonable delay0Description of breach; type of info compromised; contact info for entity; toll-free numbers for credit reporting agencies; advice on fraud alerts/security freezes; toll-free numbers for FTC and AGYes — AGConcurrent with consumer notificationAll breachesYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoAugust 18, 2023August 18, 2023Planned — On Track
19WisconsinWIWis. Stat. § 134.9828000.88%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code2800744362Within a reasonable time, not to exceed 45 days45Type of info compromised; description of actions taken; toll-free contact for entityNo (not required by statute)N/AN/AYesPer statutory provisionsWI 45-day outer limit.N/A (consumer notification only)August 18, 2023Planned — On Track
20ColoradoCOColo. Rev. Stat. § 6-1-71627000.85%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code; Medical info; Health insurance info; Biometric2700718349In the most expedient time possible and without unreasonable delay, but not later than 30 days after determination30Date/estimated date of breach; description of incident; type of info compromised; contact info for entity; toll-free numbers for credit reporting agencies and FTC; advice on fraud alerts/security freezesYes — AGConcurrent with consumer notificationIf >500 CO residents, notification to AG requiredYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoColorado 30-day outer limit — among the strictest. Must include statement that Coloradans can obtain info from AG's office.August 17, 2023August 18, 2023Planned — On Track30-day timeline critical — from August 4 determination, deadline is September 3; filing planned August 17.
21ArizonaAZAriz. Rev. Stat. § 18-55225000.79%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code; Health insurance info; Medical info2500665323Within 45 days of determination45Description of incident; date of breach; type of info compromised; contact info for entity; contact info for credit reporting agencies and FTC; advice on fraud alerts/security freezesYes — AG and Director of AZ Dept. of Homeland SecurityConcurrent with consumer notificationIf >1,000 AZ residentsYesCost exceeds $100K, affected class >200K, or entity lacks sufficient contact infoAZ 45-day limit. AG and DHS notification required if >1,000 AZ residents.August 18, 2023August 18, 2023Planned — On Track
22OregonOROr. Rev. Stat. § 646A.60423000.72%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code; Medical info; Health insurance info; Biometric2300612297In the most expedient time possible and without unreasonable delay, but not later than 45 days45Description of incident; type of info compromised; contact info for entity; contact info for credit reporting agencies and FTC; advice on fraud alerts/security freezes; if SSN: offer credit monitoringYes — AGIf >250 OR residents, notification to AG required within 45 days>250 OR residentsYesCost exceeds $250K, affected class >350K, or entity lacks sufficient contact infoOregon requires offer of identity theft monitoring if SSN compromised. Threshold for AG notification is >250 residents.August 18, 2023August 18, 2023Planned — On Track
23WashingtonWAWash. Rev. Code § 19.255.01022000.69%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code; Medical info; Health insurance info; Full DOB2200585284In the most expedient time possible and without unreasonable delay, but not more than 30 days after discovery30Description of incident; type of info compromised; date of breach; contact info for entity; toll-free numbers for credit reporting agencies; advice on fraud alerts/security freezesYes — AGWithin 30 days of discovery; AG must be notified if >500 WA residents>500 WA residentsYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoWashington 30-day limit is strict. Must notify AG electronically.August 17, 2023August 18, 2023Planned — On Track30-day timeline critical — compliance confirmed.
24TennesseeTNTenn. Code Ann. § 47-18-210721000.66%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code2100558271In the most expedient time possible and without unreasonable delay, but not later than 45 days after discovery45Description of breach; type of info compromised; contact info for entity; advice on credit reports and fraud alertsNo (not required by statute)N/AN/AYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoN/A (consumer notification only)August 18, 2023Planned — On Track
25MissouriMOMo. Rev. Stat. § 407.150020000.63%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code; Medical info; Health insurance info2000532258Without unreasonable delay0Description of breach; type of info compromised; date of breach; contact info for entity; advice on credit reports and fraud alertsYes — AGConcurrent with consumer notificationAll breachesYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoAugust 18, 2023August 18, 2023Planned — On Track
26LouisianaLALa. Rev. Stat. § 51:3074 (Database Security Breach Notification Law)19000.60%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code1900505245In the most expedient time possible and without unreasonable delay, but not later than 60 days from discovery60Description of breach; type of info compromised; actions taken; contact info for entity; advice on fraud alerts/security freezesYes — AG (Consumer Protection Section)Within 10 days of notification to consumersAll breachesYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoLA requires AG notification within 10 days of consumer notification.August 25, 2023August 18, 2023Planned — On Track
27NevadaNVNev. Rev. Stat. § 603A.22018000.57%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code; Medical ID; Health insurance ID1800479233In the most expedient time possible and without unreasonable delay0Description of breach; type of info compromised; contact info for entity; toll-free numbers for credit reporting agencies; advice on fraud alerts/security freezesNo (notification to AG not required by statute)N/AN/AYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoNevada does not require AG notification. Offer of credit monitoring/identity theft prevention required if SSN compromised.N/A (consumer notification only)August 18, 2023Planned — On Track
28IowaIAIowa Code § 715C.217040.54%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code1704453220In the most expedient time possible and without unreasonable delay, but not later than 60 days after discovery60Description of breach; type of info compromised; contact info for entity; toll-free numbers for credit reporting agencies; advice on fraud alerts/security freezesYes — AG (Consumer Protection Division)Within 5 business days of notifying consumers>500 IA residentsYesCost exceeds $250K, affected class >500K, or entity lacks sufficient contact infoIowa requires AG notification within 5 business days of consumer notification if >500 residents affected.August 25, 2023August 18, 2023Planned — On Track
29New HampshireNHN.H. Rev. Stat. Ann. § 359-C:2015000.47%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code1500399194As soon as possible0Description of breach; type of info compromised; date of breach; contact info for entity; toll-free numbers for credit reporting agencies; advice on fraud alerts/security freezesYes — AGConcurrent with consumer notificationAll breachesYesCost exceeds $5K, affected class >1K, or entity lacks sufficient contact infoNH substitute notice threshold is very low ($5K cost or >1K affected).August 17, 2023August 18, 2023Planned — On Track
30District of ColumbiaDCD.C. Code § 28-385215000.47%Name + SSN; Name + DL# / state ID#; Name + Financial Acct # + access code; Medical info; Health insurance info1500399194In the most expedient time possible and without unreasonable delay0Description of breach; type of info compromised; contact info for entity; toll-free numbers for credit reporting agencies and FTC; advice on fraud alerts/security freezes; if SSN: offer identity theft prevention servicesYes — AGConcurrent with consumer notificationAll breachesYesPer statutory provisionsD.C. requires offer of identity theft prevention services if SSN compromised.August 18, 2023August 18, 2023Planned — On Track

[sheet: Filing Timeline]

DateJurisdiction(s)Action TypeFiling RecipientStatutory BasisNumber of Affected ResidentsStatutory Deadline DateDays Remaining to DeadlineStatus
August 14, 2023ConnecticutRegulatory Filing — AGCT Attorney General, Consumer Protection Division (AAG Diane Marchetti)Conn. Gen. Stat. § 36a-701b52114October 3, 2023 (60 days from Aug 4 determination)50Planned
August 14, 2023ConnecticutRegulatory Filing — Insurance Dept.CT Insurance Department (Richard Nakamura, Financial Analysis Div., Cybersecurity Unit)Conn. Gen. Stat. § 38a-999b52114August 7, 2023 (72 hours from determination) — extended by consultation0Planned — Coordinated filing
August 15, 2023Federal — HHS-OCRRegulatory Filing — HIPAA Breach NotificationHHS Office for Civil Rights, Region I (Boston)45 C.F.R. § 164.40841203October 3, 2023 (60 days from Aug 4 determination)49Planned
August 15, 2023Federal — HHS-OCRMedia Notice (HIPAA >500 individuals)Prominent media outlets in affected states45 C.F.R. § 164.40641203October 3, 2023 (60 days from determination)49Planned
August 16, 2023New YorkRegulatory Filing — AGNY Attorney General, Bureau of Internet and Technology (AAG Mark Petrosian)N.Y. Gen. Bus. Law § 899-aa47831N/A — most expedient time possible0Planned
August 16, 2023New YorkRegulatory Filing — DFS & Division of State PoliceNY Dept. of Financial Services; NY Division of State PoliceN.Y. Gen. Bus. Law § 899-aa47831N/A — most expedient time possible0Planned
August 16, 2023CaliforniaRegulatory Filing — AG (Sample Copy of Notice)California Attorney GeneralCal. Civ. Code § 1798.8238206N/A — most expedient time possible0Planned
August 17, 2023TexasRegulatory Filing — AGTX Attorney GeneralTex. Bus. & Com. Code § 521.05329477October 3, 2023 (60 days from determination)47Planned
August 17, 2023FloridaRegulatory Filing — FDLEFL Department of Law EnforcementFla. Stat. § 501.17122913September 3, 2023 (30 days from determination)17Planned
August 17, 2023PennsylvaniaRegulatory Filing — AGPA Attorney General73 Pa. Stat. § 230318640N/A — without unreasonable delay0Planned
August 17, 2023IllinoisRegulatory Filing — AGIL Attorney General815 ILCS 530/1016502N/A — most expedient time possible0Planned
August 17, 2023New JerseyRegulatory Filing — Division of State PoliceNJ Division of State PoliceN.J. Stat. § 56:8-16314388N/A — prior to consumer notification0Planned
August 17, 2023OhioRegulatory Filing — AGOH Attorney GeneralOhio Rev. Code § 1349.1911743September 18, 2023 (45 days from determination)32Planned
August 17, 2023MassachusettsRegulatory Filing — AG and DOCRMA Attorney General; MA Dept. of Consumer Affairs and Business RegulationMass. Gen. Laws ch. 93H, § 310217N/A — as soon as practicable0Planned
August 17, 2023ColoradoRegulatory Filing — AGCO Attorney GeneralColo. Rev. Stat. § 6-1-7162700September 3, 2023 (30 days from determination)17Planned
August 17, 2023WashingtonRegulatory Filing — AGWA Attorney GeneralWash. Rev. Code § 19.255.0102200September 3, 2023 (30 days from determination)17Planned
August 17, 2023New HampshireRegulatory Filing — AGNH Attorney GeneralN.H. Rev. Stat. Ann. § 359-C:201500N/A — as soon as possible0Planned
August 18, 2023Virginia, Maryland, North Carolina, South Carolina, Indiana, Arizona, Oregon, Missouri, District of ColumbiaRegulatory Filings — Various AGsVarious state AGs / regulatorsVarious state statutes30400Various0Planned
August 18, 2023All 29 states + D.C.Consumer Notification Mailing Begins318,247 affected individuals via Clearfield Notification Services LLCVarious state statutes318247Various (earliest: 30 days — FL, CO, WA)0Planned
August 25, 2023LouisianaRegulatory Filing — AGLA Attorney General, Consumer Protection SectionLa. Rev. Stat. § 51:30741900October 3, 2023 (60 days from determination)39Planned
August 25, 2023IowaRegulatory Filing — AGIA Attorney General, Consumer Protection DivisionIowa Code § 715C.21704October 3, 2023 (60 days from determination)39Planned
September 15, 2023All 29 states + D.C.Consumer Notification Mailing CompletedFinal batch mailed via Clearfield Notification Services LLCVarious318247N/A0Target

[sheet: Data Elements by State]

JurisdictionAbbreviationAffected ResidentsFull NameDate of BirthSocial Security NumberDriver's License NumberFinancial Account NumberPayment Card NumberHealth / Medical InformationHealth Insurance InformationDiagnosis Codes / Treatment InfoStatutory Trigger Met?Applicable Trigger CombinationNotification Letter Version
ConnecticutCT52114YesYesYesYesYes (subset: 13,842)Yes (subset)Yes (subset: 6,735)Yes (subset)Yes (subset)YesName + SSN; Name + DL#; Name + Financial Acct#; PHIGeneral PII / Financial / PHI (as applicable per individual)
New YorkNY47831YesYesYesYesYes (subset: 12,713)Yes (subset)Yes (subset: 6,177)Yes (subset)Yes (subset)YesName + SSN; Name + DL#; Name + Financial Acct# + access code; PHIGeneral PII / Financial / PHI (as applicable per individual); NY SHIELD Act format
CaliforniaCA38206YesYesYesYesYes (subset: 10,157)Yes (subset)Yes (subset: 4,938)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/CA ID#; Name + Financial Acct# + access code; Medical infoCA-Specific Letter (Cal. Civ. Code § 1798.82(d) format); PHI version with CMIA language
TexasTX29477YesYesYesYesYes (subset: 7,835)Yes (subset)Yes (subset: 3,808)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/govt. ID#; Name + Financial Acct# + access codeGeneral PII / Financial / PHI (as applicable per individual)
FloridaFL22913YesYesYesYesYes (subset: 6,092)Yes (subset)Yes (subset: 2,961)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/govt. ID#; Name + Financial Acct# + access code; Medical history; Health insurance infoGeneral PII / Financial / PHI (as applicable per individual)
PennsylvaniaPA18640YesYesYesYesYes (subset: 4,954)Yes (subset)Yes (subset: 2,408)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access codeGeneral PII / Financial / PHI (as applicable per individual)
IllinoisIL16502YesYesYesYesYes (subset: 4,387)Yes (subset)Yes (subset: 2,132)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access code; Medical info; Health insurance infoGeneral PII / Financial / PHI (as applicable per individual)
New JerseyNJ14388YesYesYesYesYes (subset: 3,825)Yes (subset)Yes (subset: 1,859)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access codeGeneral PII / Financial / PHI (as applicable per individual)
OhioOH11743YesYesYesYesYes (subset: 3,122)Yes (subset)Yes (subset: 1,517)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access codeGeneral PII / Financial / PHI (as applicable per individual)
MassachusettsMA10217YesYesYesYesYes (subset: 2,717)Yes (subset)Yes (subset: 1,320)Yes (subset)Yes (subset)YesName + SSN; Name + DL#; Name + Financial Acct# + access codeMA-Specific Letter (201 CMR 17.00 format)
GeorgiaGA4812YesYesYesYesYes (subset: 1,279)Yes (subset)Yes (subset: 622)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + password/access codeGeneral PII / Financial / PHI (as applicable per individual)
VirginiaVA4500YesYesYesYesYes (subset: 1,196)Yes (subset)Yes (subset: 581)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access code; Medical info; Health insurance infoGeneral PII / Financial / PHI (as applicable per individual)
MarylandMD4200YesYesYesYesYes (subset: 1,116)Yes (subset)Yes (subset: 542)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access code; Health info; Health insurance infoGeneral PII / Financial / PHI (as applicable per individual)
North CarolinaNC3900YesYesYesYesYes (subset: 1,037)Yes (subset)Yes (subset: 504)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access codeGeneral PII / Financial / PHI (as applicable per individual)
South CarolinaSC3600YesYesYesYesYes (subset: 957)Yes (subset)Yes (subset: 465)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access codeGeneral PII / Financial / PHI (as applicable per individual)
MichiganMI3400YesYesYesYesYes (subset: 904)Yes (subset)Yes (subset: 439)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access codeGeneral PII / Financial / PHI (as applicable per individual)
MinnesotaMN3200YesYesYesYesYes (subset: 851)Yes (subset)Yes (subset: 413)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access codeGeneral PII / Financial / PHI (as applicable per individual)
IndianaIN3000YesYesYesYesYes (subset: 798)Yes (subset)Yes (subset: 388)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access codeGeneral PII / Financial / PHI (as applicable per individual)
WisconsinWI2800YesYesYesYesYes (subset: 744)Yes (subset)Yes (subset: 362)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access codeGeneral PII / Financial / PHI (as applicable per individual)
ColoradoCO2700YesYesYesYesYes (subset: 718)Yes (subset)Yes (subset: 349)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access code; Medical info; Health insurance info; BiometricGeneral PII / Financial / PHI (as applicable per individual)
ArizonaAZ2500YesYesYesYesYes (subset: 665)Yes (subset)Yes (subset: 323)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access code; Health insurance info; Medical infoGeneral PII / Financial / PHI (as applicable per individual)
OregonOR2300YesYesYesYesYes (subset: 612)Yes (subset)Yes (subset: 297)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access code; Medical info; Health insurance info; BiometricGeneral PII / Financial / PHI (as applicable per individual)
WashingtonWA2200YesYesYesYesYes (subset: 585)Yes (subset)Yes (subset: 284)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access code; Medical info; Health insurance info; Full DOBGeneral PII / Financial / PHI (as applicable per individual)
TennesseeTN2100YesYesYesYesYes (subset: 558)Yes (subset)Yes (subset: 271)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access codeGeneral PII / Financial / PHI (as applicable per individual)
MissouriMO2000YesYesYesYesYes (subset: 532)Yes (subset)Yes (subset: 258)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access code; Medical info; Health insurance infoGeneral PII / Financial / PHI (as applicable per individual)
LouisianaLA1900YesYesYesYesYes (subset: 505)Yes (subset)Yes (subset: 245)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access codeGeneral PII / Financial / PHI (as applicable per individual)
NevadaNV1800YesYesYesYesYes (subset: 479)Yes (subset)Yes (subset: 233)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access code; Medical ID; Health insurance IDGeneral PII / Financial / PHI (as applicable per individual)
IowaIA1704YesYesYesYesYes (subset: 453)Yes (subset)Yes (subset: 220)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access codeGeneral PII / Financial / PHI (as applicable per individual)
New HampshireNH1500YesYesYesYesYes (subset: 399)Yes (subset)Yes (subset: 194)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access codeGeneral PII / Financial / PHI (as applicable per individual)
District of ColumbiaDC1500YesYesYesYesYes (subset: 399)Yes (subset)Yes (subset: 194)Yes (subset)Yes (subset)YesName + SSN; Name + DL#/state ID#; Name + Financial Acct# + access code; Medical info; Health insurance infoGeneral PII / Financial / PHI (as applicable per individual)

[sheet: Notification Letter Versions]

Letter VersionDescriptionData Elements CoveredApplicable StatesEstimated RecipientsCredit Monitoring OfferDate FinalizedDrafted ByReviewed ByNotes
Version 1 — General PIIStandard notification for individuals whose PII (name, DOB, SSN, DL#) was compromised — no financial data or PHIName, Date of Birth, Social Security Number, Driver's License NumberAll 29 states + D.C. (except CA-specific and MA-specific recipients receive state-tailored versions)19242524 months complimentary credit monitoring and identity theft protection via Clearfield Notification Services LLCAugust 10, 2023Alan Burke; Sara HendricksKevin OstrowskiBase template; adapted for state-specific requirements where needed
Version 2 — SSN + Financial DataEnhanced notification for individuals whose financial information (bank account #, payment card #) was also compromisedName, DOB, SSN, DL#, Bank Account Number, Payment Card NumberAll 29 states + D.C. (except CA and MA recipients receive tailored versions)8461924 months complimentary credit monitoring and identity theft protection; additional guidance on monitoring financial accountsAugust 10, 2023Alan Burke; Sara HendricksKevin OstrowskiIncludes enhanced protective steps for financial data exposure
Version 3 — PHI (HIPAA-Compliant)HIPAA-compliant notification for individuals whose protected health information was compromisedName, DOB, SSN, DL#, Health Conditions, Diagnosis Codes, Treatment Information (from workers' compensation and health-related claims)All 29 states + D.C. (recipients in PHI subset)4120324 months complimentary credit monitoring and identity theft protection; information about HHS-OCR complaint processAugust 10, 2023Alan Burke; Sara HendricksKevin OstrowskiCompliant with 45 C.F.R. § 164.404(c) content requirements
Version 4 — California-SpecificAdapted for Cal. Civ. Code § 1798.82(d) prescribed format and CMIA requirements where applicableAll compromised data elements applicable to CA residentsCalifornia only3820624 months complimentary credit monitoring and identity theft protection; identity theft prevention and mitigation servicesAugust 12, 2023Sara HendricksAlan Burke; Kevin OstrowskiPrescribed format per California statute; CMIA language for PHI subset
Version 5 — Massachusetts-SpecificAdapted for Mass. Gen. Laws ch. 93H, § 3 and 201 CMR 17.00 prescribed formatAll compromised data elements applicable to MA residentsMassachusetts only1021724 months complimentary credit monitoring and identity theft protectionAugust 12, 2023Sara HendricksAlan Burke; Kevin OstrowskiIncludes required statutory language re: right to obtain police report, right to request security freeze
Version 6 — Substitute Notice / Website PostingWebsite posting and media publication for individuals who cannot be reached via direct mail (undeliverable addresses)General description of all compromised data elements; no individual-specific dataAll 29 states + D.C. (as needed for undeliverable notices)0Instructions for enrolling in complimentary 24-month credit monitoring programAugust 14, 2023Sara HendricksAlan Burke; Kevin OstrowskiTo be deployed only if direct mail is returned undeliverable and substitute notice thresholds are met per applicable state law

[sheet: Cost Summary]

Cost CategoryVendorDescriptionAmountBasis / CalculationNotes
Notification Printing & MailingClearfield Notification Services LLCPrinting and mailing of 318,247 consumer notification letters (multiple versions)$636,000318,247 individuals × ~$2.00/letterIncludes postage, printing, address verification
Call Center OperationsClearfield Notification Services LLCToll-free call center for 12-week operating window (August 18 – November 10, 2023)$478,500Staffed call center with trained agents; call center script and FAQ provided by Calderwood & HarknessAccount Manager: Jerome Tillman
Credit Monitoring / Identity Theft ProtectionClearfield Notification Services LLC24-month credit monitoring and identity theft protection enrollment for affected individuals$2,100,000Negotiated flat fee; estimated ~40% take-rate = ~127,299 enrollees × $18/enrollee/month × 24 months = $54,993,168 (full cost avoided via negotiated flat fee)Flat fee negotiated regardless of actual enrollment; significant cost savings vs. per-enrollee pricing
Total Clearfield ServicesClearfield Notification Services LLCCombined notification, call center, and credit monitoring$3,214,500$636,000 + $478,500 + $2,100,000Per SOW dated August 6, 2023