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1045-00002 · Calderwood & Harkness LLP · documents
remediation-milestone-tracker.xlsx DOCUMENT Antitrust
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Contract analysis Extract to table

[sheet: Master Timeline]

Milestone IDDate / DeadlineConsent Order ArticleWorkstreamMilestone DescriptionResponsible Party — BRBResponsible Party — ExternalStatusCompletion DateCompletion Evidence / DocumentationDays Until DeadlineNotes / Comments
MS-0012025-01-15Article IRegulatory / GovernanceConsent Order No. OCC-2025-003 effective dateGregory Nardone, General CounselOCC — Jonathan Frey, Examiner-in-ChargeComplete2025-01-15Consent Order issued by OCC; acknowledged by BRB0OCC Charter No. 48271; FDIC Certificate No. 31845
MS-0022025-01-16N/ADisclosure / ShareholderBRFG public disclosure of Consent Order (8-K filing); stock price declined to $41.15/share (from approx. $47.82 pre-disclosure; decline of ~$6.67/share or 13.9%)Samantha Reeves, CFO; Gregory Nardone, General CounselN/AComplete2025-01-168-K filed with SEC; BRFG ticker NYSE: BRFG0Market cap impact: 179.5M shares outstanding; post-disclosure market cap ~$7.39B vs. pre-disclosure ~$8.58B
MS-0032025-01-31N/ACounsel TransitionTermination of Drayton Mercer LLP as outside regulatory counsel; engagement of successor counsel initiatedGregory Nardone, General CounselDrayton Mercer LLP — Helen Frazier (former lead partner)Complete2025-01-31Termination letter to Drayton Mercer; file transfer protocol initiated0Drayton Mercer served as BRB outside regulatory counsel 2019–2024; represented BRB during 2023–2024 OCC examination cycle
MS-0042025-02-05Article VIIIndependent ConsultantOCC non-objection received for Thornfield Consulting Group LLC as independent consultantGregory Nardone, General Counsel; Patricia Langston, CCOThornfield Consulting Group LLC — Dr. Vivian Castellano, Managing DirectorComplete2025-02-05OCC non-objection letter received; Thornfield Engagement Ref: TCG-BRB-2025-0010Non-objection submitted per Article VII of Consent Order; proposal included team: Robert Eastman, Jennifer Hwang, Nathaniel Burgess
MS-0052025-02-10N/AEngagement / CounselCalderwood & Harkness LLP engagement opens; Thornfield Consulting engagement agreement executedGregory Nardone, General CounselCalderwood & Harkness LLP — Philip Hartmann, Responsible Partner; Thornfield Consulting Group LLCComplete2025-02-10C&H engagement letter executed; C&H Matter No. 1045-00002; Thornfield engagement agreement (TCG-BRB-2025-001) executed; $6.5M fixed fee + $400K expenses0C&H team: Philip Hartmann ($1,450/hr), Marcus Delgado ($1,350/hr), Yuki Nakamura ($895/hr), Carlos Espinoza ($725/hr); Total C&H estimated fees: $8.0M (Phase 1: $4.8M, Phase 2: $3.2M)
MS-0062025-02-12N/AEngagement / CounselC&H $500,000 evergreen retainer deposited into client trust accountGregory Nardone, General Counsel; Samantha Reeves, CFOCalderwood & Harkness LLP — Philip HartmannComplete2025-02-12Retainer acknowledgment letter from Gregory Nardone to Philip Hartmann dated Feb 12, 20250Fee collar: ±15%; overruns above $9,200,000 require GC written approval; expense cap: $250,000
MS-0072025-02-15Article VIIIndependent ConsultantDeadline for independent consultant engagement (met ahead of deadline — Thornfield engaged Feb 10, 2025)Gregory Nardone, General CounselThornfield Consulting Group LLCComplete2025-02-10Engagement agreement fully executed 5 days prior to deadline0Thornfield monthly installments: $541,666.67 ($6.5M ÷ 12)
MS-0082025-02-28Article IIIGovernanceBoard Resolution deadline (45 days from Consent Order): acknowledge Consent Order, establish Compliance Committee, authorize $42,500,000 remediation budget (excl. $14.5M CMP)Diane Whitford, CEO & Board Chair; James Rutherford, Compliance Committee Chair; Arthur Connelly, Lead Independent DirectorCalderwood & Harkness LLP (drafted resolution)In ProgressDraft Board Resolution prepared by C&H; Compliance Committee Charter drafted; Amended Bylaws in redline; total outlay incl. CMP: $57,000,0000Compliance Committee chaired by James Rutherford; Audit Committee: Margaret Dao; Risk Committee: Arthur Connelly; additional independent directors: Sandra Villarreal, Keith Yamamoto
MS-0092025-03-01Article VIIIndependent ConsultantThornfield Consulting Group on-site assessment commences at BRB headquarters (680 Lexington Avenue, 22nd Floor, New York, NY 10022)Patricia Langston, CCO; Thomas Ikeda, BSA Officer; Linda Petrosian, CIO; Warren Ashby, Head of BaaSThornfield — Dr. Vivian Castellano, Robert Eastman, Jennifer Hwang, Nathaniel BurgessNot StartedAccess & Cooperation Protocol distributed; privilege side letter executed0On-site assessment covers all 5 deficiency categories: OFAC screening, SAR filing, CDD/EDD, model validation, Board oversight
MS-0102025-03-16Article IIPenalty / FinancialCivil Money Penalty payment of $14,500,000 due to U.S. Treasury (60 days from Consent Order effective date of Jan 15, 2025)Samantha Reeves, CFO; Gregory Nardone, General CounselOCCNot StartedWire instructions per OCC; CMP payment logistics memorandum prepared by C&H; non-deductible under 26 U.S.C. § 162(f)0Total assets: $38.7B; net income FY 2024: $412M; Tier 1 capital ratio: 11.2%
MS-0112025-03-31Article VWS2 — SAR BacklogInterim SAR backlog status report due to OCC: progress on 2,400 unreviewed alerts; Pinnacle staffing deployment status (30 temp FTEs)Thomas Ikeda, BSA Officer; Patricia Langston, CCOCalderwood & Harkness LLP — Yuki Nakamura; Pinnacle Compliance Solutions LLC — Andrea SolisNot StartedDraft interim report prepared by C&H; Pinnacle SOW Ref: PCS-BRB-2025-0012; staffing cost: $3,600,000 (30 FTE × $10,000/mo × 12 months)0SAR backlog as of Sept 2024: 2,400 alerts; avg filing time: 78 days vs. 30-day target; CY 2024 SARs filed: 3,847; BaaS-related SARs: 2,108 (54.8%)
MS-0122025-04-15Article VIIIndependent ConsultantThornfield delivers preliminary gap assessment report covering all 5 deficiency categoriesPatricia Langston, CCOThornfield — Dr. Vivian CastellanoNot StartedGap assessment report to be shared with C&H and BRB; informs Comprehensive Remediation Action Plan0Deficiency categories: (1) OFAC screening — 12% unscreened NovaPay transactions (~3.8M of 31.7M in CY 2023); (2) SAR filing; (3) CDD/EDD — 47,000 accounts; (4) Model validation — TMS v.8.3 last validated March 2021; (5) Board oversight
MS-0132025-05-15Article IVRemediation Action PlanComprehensive Remediation Action Plan due to OCC (end of C&H Phase 1); transmitted via cover letter to Jonathan Frey at OCC Northeastern District Office, 340 Madison Avenue, New York, NY 10017Gregory Nardone, General Counsel; Patricia Langston, CCO; Thomas Ikeda, BSA OfficerCalderwood & Harkness LLP — Philip HartmannNot StartedRAP integrates all 5 workstreams; Executive Summary for Board/Compliance Committee; C&H Phase 1 fees: $4,800,0000Total remediation budget (excl. CMP): $42,500,000; includes C&H ($8.0M), Thornfield ($6.9M), Veridian upgrade ($4.7M), Pinnacle ($3.6M), headcount ($2.25M), SAR lookback ($5.5M), CDD/EDD ($4.3M), training ($1.8M), governance ($0.5M)
MS-0142025-05-16N/AEngagement / CounselC&H Phase 2 (Implementation & Monitoring) begins; estimated fees: $3,200,000 through Feb 15, 2026Gregory Nardone, General CounselCalderwood & Harkness LLP — Philip HartmannNot StartedPhase transition; monthly billing net 30 days continues0
MS-0152025-06-30Article VWS2 — SAR BacklogSAR backlog clearance target: all 2,400 unreviewed alerts fully dispositioned; average filing time reduced toward 30-day targetThomas Ikeda, BSA OfficerPinnacle Compliance Solutions LLC — Andrea Solis (30 temp FTEs); Calderwood & Harkness LLP — Yuki NakamuraNot StartedSAR lookback project ($5.5M) in parallel; revised SAR policy targeting 30-day filing; SAR quality assurance framework established0CY 2023 SARs: 2,914; CY 2024 SARs: 3,847; CTRs CY 2024: 28,612; TM alerts CY 2024: 41,500; SAR conversion rate: 9.3%
MS-0162025-07-15Article VIWS3 — CDD/EDD RemediationCDD/EDD remediation 50% milestone: 23,500 of 47,000 high-risk accounts remediated (primarily BaaS-onboarded customers)Patricia Langston, CCO; Warren Ashby, Head of BaaSCalderwood & Harkness LLP — Yuki Nakamura; Carlos EspinozaNot StartedCDD/EDD remediation project budget: $4,300,000; prioritized by risk score and BaaS partner (NovaPay, FairLend Digital, VaultEdge); progress tracking dashboard deployed0BaaS partners: 14 active; top 3 by volume: NovaPay (41%, $30.5B), FairLend Digital (28%), VaultEdge (18%); total BaaS volume CY 2024: $74.3B; BaaS revenue: $127.4M
MS-0172025-08-01Article IV(d)WS4 — TM Model ValidationVeridian TMS v.10.0 UAT complete and deployed; upgrade from v.8.3 (Contract No. VA-BRB-2023-0044)Linda Petrosian, CIO; Thomas Ikeda, BSA OfficerVeridian Analytics Inc. — Priya Subramanian; Calderwood & Harkness LLP — Carlos EspinozaNot StartedImplementation cost: $2,800,000 (one-time); incremental licensing: $1,900,000/yr; new ACV: $6,000,000/yr; includes OFAC module enhancement0TMS v.8.3 last validated March 2021 (>3 years); last tuned October 2022; Ridgeline Data Systems ($7.2M/yr, 5-yr term, $36M TCV) evaluated as contingency — David Marchetti, CRO
MS-0182025-09-15Article VIIIOCC ReportingFirst quarterly progress report due to OCC — covers all 5 workstreams, SAR backlog status, CDD/EDD progress, TMS deployment, OFAC remediationPatricia Langston, CCO; Gregory Nardone, General CounselCalderwood & Harkness LLP — Philip HartmannNot StartedDraft prepared by C&H; submitted to OCC Northeastern District Office attn: Jonathan Frey0
MS-0192025-10-01Article IV(d)WS4 — TM Model ValidationIndependent model validation of upgraded Veridian TMS v.10.0 completeThomas Ikeda, BSA Officer; Melissa Chu, CROThornfield Consulting Group (validation oversight); Caldera & Pope LLP — Franklin Dorsey (independent testing)Not StartedCaldera & Pope BSA/AML testing fee (2024): $1,100,000; annual audit fee: $3,400,000; prior independent test completed Sept 2024 identified deficiencies echoed in Consent Order0OFAC screening hits CY 2024: 14,320 (12 true matches; false-positive rate: 99.9%)
MS-0202025-11-01Article IV(a)WS1 — OFAC ScreeningOFAC screening fully operational for all BaaS channels — 100% of transactions screened in real-time and batch processing across all 14 fintech partnersThomas Ikeda, BSA Officer; Warren Ashby, Head of BaaS; Linda Petrosian, CIOVeridian Analytics Inc. — Priya Subramanian; Thornfield — Jennifer Hwang (validation)Not StartedAddresses core deficiency: 12% unscreened NovaPay transactions (3,800,000 of 31,700,000 in CY 2023); OFAC remediation testing plan defines validation methodology0NovaPay (Ethan Garrison, CEO) and all BaaS partners subject to compliance remediation letters and revised BaaS program agreement addendum
MS-0212025-12-15Article VIIIOCC ReportingSecond quarterly progress report due to OCC — covers model validation completion, OFAC screening operationalization, CDD/EDD progress toward 100%Patricia Langston, CCO; Gregory Nardone, General CounselCalderwood & Harkness LLP — Philip HartmannNot StartedDraft prepared by C&H; submitted to OCC0
MS-0222026-01-15Article VIWS3 — CDD/EDD RemediationCDD/EDD remediation 100% milestone: all 47,000 high-risk accounts fully remediated with adequate CDD/EDD documentationPatricia Langston, CCO; Warren Ashby, Head of BaaSCalderwood & Harkness LLP; Thornfield Consulting GroupNot StartedFull remediation of all BaaS-onboarded and other high-risk customer accounts; revised CDD/EDD policy fully implemented; BaaS partner responsibility matrix enforced0FairLend Digital (Aisha Okonkwo, CEO): $1.4B loan originations FY 2024; VaultEdge (Marcus Tan, CEO): ~870,000 deposit accounts; NovaPay: ~2.1M end-user accounts
MS-0232026-02-15Article IXSelf-Certification / FinalFull compliance program implementation; Thornfield delivers final validation report; Consent Order compliance self-certification due to OCCDiane Whitford, CEO; Gregory Nardone, General Counsel; Patricia Langston, CCOCalderwood & Harkness LLP — Philip Hartmann; Thornfield — Dr. Vivian CastellanoNot StartedSelf-certification drafted by C&H; supported by Thornfield final validation report; BSA/AML headcount at target 77 FTEs (62 existing + 15 new); all 5 workstreams complete0End of C&H Phase 2; end of Thornfield 12-month engagement; Veridian existing contract continues through Dec 2026

[sheet: Workstream Summary]

Workstream IDWorkstream NameDescriptionBRB LeadExternal LeadBudget AllocatedBudget Spent to DateBudget Remaining% Budget UsedTotal MilestonesMilestones CompleteMilestones In ProgressMilestones At Risk / Overdue% Milestones CompleteKey MetricKey Metric — BaselineKey Metric — CurrentKey Metric — TargetNext Major DeadlineOverall RAG Status
WS1OFAC Sanctions Screening RemediationRemediate OFAC screening gaps across all BaaS channels; achieve 100% transaction screening; address NovaPay 12% gap (3.8M unscreened transactions in CY 2023 out of 31.7M)Thomas Ikeda, BSA Officer; Warren Ashby, Head of BaaSVeridian Analytics — Priya Subramanian; Thornfield — Jennifer Hwang4700000047000000%30000%% BaaS transactions screened by OFAC lists~88% (12% unscreened for NovaPay channel)TBD100%2025-11-01Green
WS2SAR Backlog Clearance & Process ImprovementDisposition 2,400 unreviewed alerts; reduce avg SAR filing time from 78 days to ≤30 days; SAR lookback project; deploy 30 Pinnacle temp FTEsThomas Ikeda, BSA OfficerPinnacle — Andrea Solis; C&H — Yuki Nakamura9100000091000000%30000%Unreviewed SAR alerts remaining2,400 (Sept 2024)TBD02025-06-30Green
WS3CDD/EDD RemediationRemediate 47,000 high-risk accounts lacking adequate CDD/EDD; phased milestones: 50% by Jul 15, 2025; 100% by Jan 15, 2026Patricia Langston, CCO; Warren Ashby, Head of BaaSC&H — Yuki Nakamura, Carlos Espinoza4300000043000000%20000%High-risk accounts remediated0 of 47,000TBD47,000 (100%)2025-07-15Green
WS4Transaction Monitoring Model Validation & TuningUpgrade Veridian TMS v.8.3 to v.10.0; complete UAT by Aug 1, 2025; independent model validation by Oct 1, 2025; last validation March 2021, last tuning Oct 2022Linda Petrosian, CIO; Thomas Ikeda, BSA OfficerVeridian Analytics — Priya Subramanian; Caldera & Pope — Franklin Dorsey (testing)4700000047000000%20000%TMS version deployed & validatedv.8.3 (unvalidated since March 2021)TBDv.10.0 validated2025-08-01Green
WS5BSA/AML Program Governance & Training EnhancementEstablish Compliance Committee; restructure BSA/AML dept (62→77 FTEs + 30 temp); enterprise-wide training; policy suite overhaulPatricia Langston, CCO; Diane Whitford, CEO (Board-level); Derek Ballard, Internal AuditC&H — Philip Hartmann; Thornfield — Dr. Vivian Castellano4550000045500000%30000%BSA/AML FTE headcount62 FTEsTBD77 FTEs (permanent) + 30 temp during remediation2025-02-28Green
CMPCivil Money PenaltyPayment of $14,500,000 to U.S. Treasury per Consent Order; due 60 days from effective dateSamantha Reeves, CFOOCC145000000145000000%10000%Payment statusUnpaidTBDPaid in full2025-03-16Green
EXT-SCOutside Counsel (Calderwood & Harkness LLP)Regulatory advisory & remediation counsel; Phase 1: $4.8M (Feb 10–May 15, 2025); Phase 2: $3.2M (May 16, 2025–Feb 15, 2026); retainer: $500K; expense cap: $250KGregory Nardone, General CounselC&H — Philip Hartmann (Responsible Partner), Marcus Delgado (Billing Partner)8000000080000000%311033%Fees incurred vs. fee collar$0TBD≤$9,200,000 (fee collar at +15%)2025-05-15Green
EXT-TCGIndependent Consultant (Thornfield Consulting Group LLC)OCC-mandated independent assessment & validation; fixed fee $6,500,000 + $400,000 expenses = $6,900,000 total; 12-month engagement Feb 2025–Feb 2026Patricia Langston, CCOThornfield — Dr. Vivian Castellano, Robert Eastman, Jennifer Hwang, Nathaniel Burgess6900000069000000%411025%Assessment milestones delivered0 of 3 (gap assessment, progress validation, final report)TBD3 of 32025-04-15Green
TOTALGRAND TOTALAll workstreams, CMP, outside counsel, and independent consultant570000000570000000%2122010%

[sheet: Key Parties & Contacts]

CategoryOrganizationFull Legal NameEntity TypeNameTitle / RoleAddressReference / Contract No.Engagement ValueNotes
Client — BankBRBBelmont Ridge Bank National AssociationNational Banking AssociationDiane WhitfordCEO & Board Chair680 Lexington Avenue, 22nd Floor, New York, NY 10022OCC Charter No. 48271; FDIC Cert. No. 31845; EIN 13-6148320; RSSD ID 1247893Total assets: $38.7B; deposits: $29.4B; BSA/AML budget FY 2024: $18.2M; BaaS partners: 14
Client — Holding Co.BRFGBelmont Ridge Financial Group, Inc.Corporation (Bank Holding Company — Delaware)Diane WhitfordCEO & Board Chair680 Lexington Avenue, 22nd Floor, New York, NY 10022NYSE: BRFG; EIN 83-2947561Shares outstanding: 179.5M; stock price (Feb 7, 2025): $47.82; market cap: ~$8.58B; net income FY 2024: $412M
Client — General CounselBRBBelmont Ridge Bank National AssociationNational Banking AssociationGregory NardoneGeneral Counsel680 Lexington Avenue, 22nd Floor, New York, NY 10022Primary point of contact for outside counsel and regulatory correspondence
Client — CFOBRB / BRFGBelmont Ridge Financial Group, Inc.Corporation (Bank Holding Company — Delaware)Samantha ReevesChief Financial Officer680 Lexington Avenue, 22nd Floor, New York, NY 10022Responsible for CMP payment, 8-K filing, budget oversight
Client — BSA/AMLBRBBelmont Ridge Bank National AssociationNational Banking AssociationThomas IkedaBSA Officer / AML Program Director680 Lexington Avenue, 22nd Floor, New York, NY 10022Appointed March 2023; BSA/AML dept: 62 FTEs (target: 77); CY 2024 SARs: 3,847; CTRs: 28,612; TM alerts: 41,500
Client — ComplianceBRBBelmont Ridge Bank National AssociationNational Banking AssociationPatricia LangstonChief Compliance Officer680 Lexington Avenue, 22nd Floor, New York, NY 10022Appointed January 2024; predecessor terminated
Client — BaaSBRBBelmont Ridge Bank National AssociationNational Banking AssociationWarren AshbyHead of Fintech Partnerships / BaaS Division680 Lexington Avenue, 22nd Floor, New York, NY 1002214 active BaaS partners; CY 2024 BaaS revenue: $127.4M; transaction volume: $74.3B
Client — CIOBRBBelmont Ridge Bank National AssociationNational Banking AssociationLinda PetrosianChief Information Officer680 Lexington Avenue, 22nd Floor, New York, NY 10022Oversees Veridian TMS deployment and technology infrastructure for BSA/AML systems
Client — CROBRBBelmont Ridge Bank National AssociationNational Banking AssociationMelissa ChuChief Risk Officer680 Lexington Avenue, 22nd Floor, New York, NY 10022Model risk oversight; independent validation sign-off
Client — Internal AuditBRBBelmont Ridge Bank National AssociationNational Banking AssociationDerek BallardHead of Internal Audit680 Lexington Avenue, 22nd Floor, New York, NY 10022Third line of defense; governance workstream involvement
Board — Compliance CommitteeBRFGBelmont Ridge Financial Group, Inc.Corporation (Bank Holding Company — Delaware)James RutherfordCompliance Committee Chair (Independent Director)680 Lexington Avenue, 22nd Floor, New York, NY 10022Committee established per Article III of Consent Order
Board — Lead IndependentBRFGBelmont Ridge Financial Group, Inc.Corporation (Bank Holding Company — Delaware)Arthur ConnellyLead Independent Director; Risk Committee Chair680 Lexington Avenue, 22nd Floor, New York, NY 10022Risk Committee oversight of remediation program
Board — Audit CommitteeBRFGBelmont Ridge Financial Group, Inc.Corporation (Bank Holding Company — Delaware)Margaret DaoAudit Committee Chair (Independent Director)680 Lexington Avenue, 22nd Floor, New York, NY 10022Audit Committee oversight; external auditor relationship
Board — Independent DirectorBRFGBelmont Ridge Financial Group, Inc.Corporation (Bank Holding Company — Delaware)Sandra VillarrealIndependent Director680 Lexington Avenue, 22nd Floor, New York, NY 10022
Board — Independent DirectorBRFGBelmont Ridge Financial Group, Inc.Corporation (Bank Holding Company — Delaware)Keith YamamotoIndependent Director680 Lexington Avenue, 22nd Floor, New York, NY 10022
Outside CounselC&HCalderwood & Harkness LLPLimited Liability Partnership (New York)Philip HartmannResponsible Partner, Banking & Finance1285 Avenue of the Americas, 40th Floor, New York, NY 10019C&H Matter No. 1045-00002; Conflicts Check No. CC-2025-011248000000Rate: $1,450/hr; Phase 1: $4.8M; Phase 2: $3.2M; retainer: $500K; expense cap: $250K; fee collar: ±15%
Outside CounselC&HCalderwood & Harkness LLPLimited Liability Partnership (New York)Marcus DelgadoBilling Partner, intellectual Property1285 Avenue of the Americas, 40th Floor, New York, NY 100191045-00002Rate: $1,350/hr; cross-staffed for fintech patent/licensing compliance overlap in BaaS arrangements
Outside CounselC&HCalderwood & Harkness LLPLimited Liability Partnership (New York)Yuki NakamuraLead Associate, Litigation (General)1285 Avenue of the Americas, 40th Floor, New York, NY 100191045-00002Rate: $895/hr
Outside CounselC&HCalderwood & Harkness LLPLimited Liability Partnership (New York)Carlos EspinozaWorking Associate, Litigation (General)1285 Avenue of the Americas, 40th Floor, New York, NY 100191045-00002Rate: $725/hr
Independent ConsultantThornfieldThornfield Consulting Group LLCLimited Liability Company (Delaware)Dr. Vivian CastellanoManaging Director, Financial Crimes Advisory200 Park Avenue South, 15th Floor, New York, NY 10003TCG-BRB-2025-0016900000Fixed fee: $6.5M; expenses: $400K cap; monthly installment: $541,666.67; counsel: Hargrove & Stein PC, 7 Times Square, 34th Floor, NY 10036
Independent ConsultantThornfieldThornfield Consulting Group LLCLimited Liability Company (Delaware)Robert EastmanSenior Director, BSA/AML Practice200 Park Avenue South, 15th Floor, New York, NY 10003TCG-BRB-2025-001On-site assessment team lead
Independent ConsultantThornfieldThornfield Consulting Group LLCLimited Liability Company (Delaware)Jennifer HwangDirector, OFAC & Sanctions Advisory200 Park Avenue South, 15th Floor, New York, NY 10003TCG-BRB-2025-001OFAC screening validation lead
Independent ConsultantThornfieldThornfield Consulting Group LLCLimited Liability Company (Delaware)Nathaniel BurgessManager, Transaction Monitoring & Model Validation200 Park Avenue South, 15th Floor, New York, NY 10003TCG-BRB-2025-001TMS model validation support
Regulator (Primary)OCCOffice of the Comptroller of the CurrencyFederal Banking RegulatorJonathan FreyNational Bank Examiner / Examiner-in-Charge340 Madison Avenue, New York, NY 10017Consent Order No. OCC-2025-00314500000CMP: $14.5M; examination period: March–September 2024; prior MRA June 2022; MRIA November 2023
Regulator (Secondary)FinCENFinancial Crimes Enforcement NetworkFederal RegulatorAngela DrummondAssociate Director, Enforcement DivisionMonitoring SAR filing remediation; reserved enforcement rights per OCC coordination; no separate action as of Feb 10, 2025
Technology Vendor (Incumbent)VeridianVeridian Analytics Inc.Corporation (Delaware)Priya SubramanianVP of Client Solutions1900 Embarcadero Road, Suite 400, Palo Alto, CA 94303VA-BRB-2023-00446000000Current ACV: $4.1M/yr (3-yr term ending Dec 2026); TMS v.8.3→v.10.0 upgrade: $2.8M impl. + $1.9M/yr incremental; new ACV: $6.0M/yr
Technology Vendor (Alternative)RidgelineRidgeline Data Systems LLCLimited Liability Company (Delaware)David MarchettiChief Revenue Officer500 West Monroe Street, Suite 2800, Chicago, IL 606617200000Proposed: $7.2M/yr, 5-yr term, $36.0M TCV; under evaluation as contingency if Veridian upgrade insufficient
External Auditor / TestingC&PCaldera & Pope LLPLimited Liability Partnership (Illinois)Franklin DorseyEngagement Partner (CPA)311 South Wacker Drive, Suite 5400, Chicago, IL 606064500000BSA/AML testing fee (2024): $1.1M; annual audit fee (2024): $3.4M; Sept 2024 independent test identified deficiencies
Staffing / Managed ServicesPinnaclePinnacle Compliance Solutions LLCLimited Liability Company (New York)Andrea SolisDirector of Managed Services90 Broad Street, 20th Floor, New York, NY 10004PCS-BRB-2025-0012360000030 FTE × $10,000/mo × 12 months = $3.6M; SAR investigators, KYC/CDD analysts, TM reviewers
Former CounselDrayton MercerDrayton Mercer LLPLimited Liability Partnership (New York)Helen FrazierFormer Lead Partner (BRB engagement)55 East 52nd Street, Suite 3100, New York, NY 10055Served 2019–2024; terminated January 2025 post-Consent Order; represented BRB during 2023–2024 OCC examination
Significant ShareholderBrindovalBrindoval Capital Partners LPLimited Partnership (Delaware)Julian WhitmoreManaging Partner399 Park Avenue, 24th Floor, New York, NY 100228.3% ownership (~14.9M shares of 179.5M); counsel: Amberly Knox LLP (Steven Briggs), 600 Third Avenue, NY 10016
BaaS PartnerNovaPayNovaPay Technologies Inc.Corporation (Delaware)Ethan GarrisonCEO450 Mission Street, Suite 1200, San Francisco, CA 9410541% of BaaS volume ($30.5B); ~2.1M end-user accounts; onboarded 2021; OFAC screening gap: 12% (~3.8M of 31.7M CY 2023 transactions unscreened)
BaaS PartnerFairLendFairLend Digital LLCLimited Liability Company (Delaware)Aisha OkonkwoCEO100 Summer Street, Suite 800, Boston, MA 0211028% of BaaS volume; ~$1.4B loan originations through BRB FY 2024; onboarded 2022
BaaS PartnerVaultEdgeVaultEdge Inc.Corporation (Delaware)Marcus TanCEO2200 Ross Avenue, Suite 3600, Dallas, TX 7520118% of BaaS volume; ~870,000 deposit accounts; onboarded 2023

[sheet: Regulatory History]

DateEvent TypeDescriptionRegulator / SourceBRB Response / ActionCurrent StatusRelated Consent Order ArticleNotes
2021-03-01Model ValidationLast independent validation of Veridian TMS v.8.3 completedBRB Internal / Caldera & Pope LLPValidation report accepted; no follow-up validation scheduled for >3 yearsDeficiency cited in Consent OrderArticle IV(d)More than 3 years elapsed before next examination; tuning parameters last updated Oct 2022
2021-06-15BaaS OnboardingNovaPay Technologies Inc. onboarded as BaaS partner; OFAC screening integration initiatedBRB Internal — Warren AshbyInitial API integration for transaction screening; partial coverage deployedScreening gap identified during 2023–2024 examinationArticle IV(a)NovaPay became largest BaaS partner by volume; screening gap not detected at onboarding
2022-06-01MRAOCC issues Matter Requiring Attention regarding BSA/AML transaction monitoring deficienciesOCCRemediation initiated under Drayton Mercer LLP guidance; incompleteEscalated to MRIA then Consent OrderArticle IV(d), Article VFirst formal supervisory action in the escalation chain
2022-10-01Model TuningLast tuning of Veridian TMS v.8.3 parametersBRB InternalTuning completed; no subsequent updatesDeficiency cited in Consent OrderArticle IV(d)No further tuning or validation performed through Jan 2025
2023-03-15BSA Officer AppointmentThomas Ikeda appointed BSA Officer / AML Program DirectorBRB InternalIkeda assumed oversight of BSA/AML department (62 FTEs); initiated internal reviewsActiveN/APredecessor departed; Ikeda inherited backlog and MRA obligations
2023-06-01CRA RatingBRB Community Reinvestment Act rating: SatisfactoryOCCNo action requiredCurrentN/ACRA rating unrelated to BSA/AML deficiencies but noted for regulatory profile
2023-11-01MRIAOCC issues Matter Requiring Immediate Attention regarding OFAC screening gaps in BaaS channelsOCCPartial remediation under Drayton Mercer LLP; gaps persisted in NovaPay channelEscalated to Consent OrderArticle IV(a)12% of NovaPay transactions unscreened; ~3.8M of 31.7M in CY 2023
2024-01-15CCO AppointmentPatricia Langston appointed Chief Compliance OfficerBRB InternalLangston assumed CCO role; predecessor terminatedActiveN/ALangston tasked with addressing MRA/MRIA deficiencies and preparing for OCC examination
2024-03-01Examination StartOCC targeted BSA/AML examination commences (6-month examination cycle)OCC — Jonathan Frey, Examiner-in-ChargeBRB cooperated; Drayton Mercer LLP as outside counselExamination concluded Sept 2024All ArticlesExamination scope: OFAC screening, SAR filing, CDD/EDD, TM model validation, Board oversight
2024-09-01Examination End / Independent TestOCC examination concludes; Caldera & Pope BSA/AML independent test completed — identified multiple deficiencies echoed in Consent OrderOCC; Caldera & Pope LLP — Franklin DorseyFindings received; remediation planning deferred pending regulatory actionFindings incorporated into Consent OrderAll ArticlesC&P testing fee: $1.1M; audit fee: $3.4M; deficiencies across all 5 categories
2024-12-10Consent Order NegotiationOCC presents proposed Consent Order to BRB Board; negotiations conducted under Drayton Mercer LLP advisementOCCBRB Board reviewed proposed terms; authorized consent to Order subject to final terms; $14.5M CMP negotiatedSuperseded by executed Consent OrderAll ArticlesInitial OCC proposed CMP: $18.0M; negotiated to $14.5M; Drayton Mercer's last significant action for BRB
2025-01-15Consent OrderOCC Consent Order No. OCC-2025-003 issued; $14.5M CMP; 5 core deficiency categories; independent consultant required; full implementation by Feb 15, 2026OCCBRB acknowledged; terminated Drayton Mercer; engaged Calderwood & Harkness and ThornfieldActive — remediation in progressAll ArticlesEffective date; 13-month remediation period through Feb 15, 2026

[sheet: Budget Tracker]

Line Item IDCategoryVendor / PartyDescriptionContract / Reference No.Budget AllocatedInvoiced to DatePaid to DateBudget Remaining% ExpendedPayment TermsNotes
BL-001Outside CounselCalderwood & Harkness LLPPhase 1 — Assessment & Remediation Plan (Feb 10 – May 15, 2025)1045-0000248000000048000000%Monthly; net 30 daysHartmann $1,450/hr; Delgado $1,350/hr; Nakamura $895/hr; Espinoza $725/hr
BL-002Outside CounselCalderwood & Harkness LLPPhase 2 — Implementation & Monitoring (May 16, 2025 – Feb 15, 2026)1045-0000232000000032000000%Monthly; net 30 daysTotal C&H: $8.0M; fee collar ±15% (overruns above $9.2M require GC approval); expense cap: $250K
BL-003Independent Consultant — FeesThornfield Consulting Group LLC12-month BSA/AML & OFAC assessment and validation engagementTCG-BRB-2025-00165000000065000000%Monthly installments of $541,666.67Fixed fee; engagement Feb 2025–Feb 2026
BL-004Independent Consultant — ExpensesThornfield Consulting Group LLCReimbursable expenses capped at $400,000TCG-BRB-2025-001400000004000000%Monthly; actual costsThornfield total: $6.9M ($6.5M fees + $400K expenses)
BL-005Technology — ImplementationVeridian Analytics Inc.TMS v.10.0 upgrade — one-time implementation feeVA-BRB-2023-0044 (amendment)28000000028000000%Per MSA amendment milestonesIncludes OFAC module enhancement; UAT target: Aug 1, 2025
BL-006Technology — Incremental LicensingVeridian Analytics Inc.TMS v.10.0 + OFAC module incremental annual licensing (Year 1)VA-BRB-2023-0044 (amendment)19000000019000000%Annual; per MSA amendmentCurrent ACV: $4.1M/yr; new ACV post-upgrade: $6.0M/yr ($4.1M + $1.9M); existing contract through Dec 2026
BL-007Temporary StaffingPinnacle Compliance Solutions LLC30 FTE BSA/AML analysts × $10,000/mo × 12 monthsPCS-BRB-2025-001236000000036000000%Monthly ($300,000/mo)SAR investigators, KYC/CDD analysts, TM reviewers; supports SAR backlog clearance and CDD/EDD remediation
BL-008Internal HeadcountBRB Internal15 permanent FTE additions to BSA/AML department (avg. $150,000 fully loaded)N/A22500000022500000%PayrollIncreasing headcount from 62 to 77 FTEs
BL-009SAR Lookback ProjectBRB Internal / Pinnacle / C&HHistorical SAR lookback covering prior filing deficienciesN/A55000000055000000%Project-basedScope defined in SAR Lookback Scope & Methodology Memorandum
BL-010CDD/EDD RemediationBRB Internal / Pinnacle / C&HRemediation of 47,000 high-risk accounts lacking CDD/EDD documentationN/A43000000043000000%Project-based50% by Jul 15, 2025 (23,500 accounts); 100% by Jan 15, 2026
BL-011Training & Policy DevelopmentBRB Internal / C&HEnterprise-wide BSA/AML training; policy suite overhaul; Board trainingN/A18000000018000000%Project-basedIncludes OFAC-specific training module
BL-012Governance RestructuringBRB Internal / C&HBoard Compliance Committee establishment; bylaws amendment; reporting frameworkN/A500000005000000%Project-basedCompliance Committee Chair: James Rutherford
BL-013Contingency ReserveBRB InternalUnallocated contingency within board-approved remediation budgetN/A49500000049500000%As needed; GC approval requiredCovers potential overruns, scope changes, additional vendor costs; does not include C&H fee collar overrun
BL-SUBTOTALSUBTOTAL — Remediation Budget (excl. CMP)Board-approved remediation budget4250000000425000000%Board authorized $42,500,000 per Article III resolution; includes $4.95M contingency
BL-014Civil Money PenaltyU.S. Treasury / OCCCMP per Consent Order No. OCC-2025-003; due March 16, 2025OCC-2025-0031450000000145000000%Lump sum; wire transferNon-deductible under 26 U.S.C. § 162(f)
BL-TOTALGRAND TOTAL (incl. CMP)Total remediation outlay5700000000570000000%Target grand total: $57,000,000 ($42.5M remediation + $14.5M CMP); BRB pre-remediation BSA/AML budget FY 2024: $18.2M

[sheet: Document Index]

Doc IDDocument TitleWorkstream / CategoryConsent Order ArticleAuthor / PreparerTarget Completion DateActual Completion DateStatusRelated Milestone IDNotes
DOC-01Consent Order No. OCC-2025-003Regulatory / GovernanceAll ArticlesOCC2025-01-152025-01-15FinalMS-001Effective date Jan 15, 2025; acknowledged by BRB
DOC-028-K Filing — Consent Order DisclosureDisclosure / ShareholderN/ASamantha Reeves, CFO; Gregory Nardone, General Counsel2025-01-162025-01-16FiledMS-002Filed with SEC; NYSE: BRFG
DOC-03Drayton Mercer LLP Termination LetterCounsel TransitionN/AGregory Nardone, General Counsel2025-01-312025-01-31FinalMS-003File transfer protocol initiated concurrently
DOC-04OCC Non-Objection Letter — Thornfield Consulting Group LLCIndependent ConsultantArticle VIIOCC — Jonathan Frey2025-02-052025-02-05FinalMS-004Non-objection to Thornfield as independent consultant
DOC-05Calderwood & Harkness LLP Engagement LetterEngagement / CounselN/ACalderwood & Harkness LLP — Philip Hartmann2025-02-102025-02-10FinalMS-005C&H Matter No. 1045-00002; fee structure: Phase 1 $4.8M, Phase 2 $3.2M
DOC-06Thornfield Consulting Engagement AgreementIndependent ConsultantArticle VIIThornfield Consulting Group LLC / Gregory Nardone2025-02-102025-02-10FinalMS-005, MS-007TCG-BRB-2025-001; $6.5M fixed fee + $400K expenses
DOC-07C&H Retainer Acknowledgment LetterEngagement / CounselN/AGregory Nardone, General Counsel2025-02-122025-02-12FinalMS-006$500,000 evergreen retainer deposited
DOC-08Privilege Side Letter — Thornfield / C&H / BRBIndependent Consultant / CounselArticle VIICalderwood & Harkness LLP2025-02-15DraftMS-009Defines privilege protocol for Thornfield on-site assessment
DOC-09Board Resolution — Acknowledgment of Consent Order & Establishment of Compliance CommitteeGovernance (WS5)Article IIICalderwood & Harkness LLP2025-02-28DraftMS-008For adoption by BRFG Board; authorizes $42.5M remediation budget; establishes Compliance Committee
DOC-10Compliance Committee CharterGovernance (WS5)Article IIICalderwood & Harkness LLP2025-02-28DraftMS-008Defines Committee membership, authorities, and reporting obligations
DOC-11Amended and Restated Bylaws (Redline)Governance (WS5)Article IIICalderwood & Harkness LLP2025-02-28DraftMS-008Incorporates Compliance Committee provisions
DOC-12Access & Cooperation Protocol — Thornfield On-Site AssessmentIndependent ConsultantArticle VIICalderwood & Harkness LLP / Patricia Langston2025-03-01DraftMS-009Defines data access, interview scheduling, document production protocols
DOC-13CMP Payment Logistics MemorandumPenalty / FinancialArticle IICalderwood & Harkness LLP2025-03-10DraftMS-010Wire instructions; tax treatment analysis (26 U.S.C. § 162(f))
DOC-14Interim SAR Backlog Status ReportWS2 — SAR BacklogArticle VCalderwood & Harkness LLP / Thomas Ikeda2025-03-31DraftMS-011Reports on 2,400 alert disposition progress and Pinnacle staffing deployment
DOC-15Pinnacle Managed Services Agreement / SOWWS2 — StaffingArticle VCalderwood & Harkness LLP / Pinnacle Compliance Solutions2025-02-28DraftMS-011, MS-015SOW Ref: PCS-BRB-2025-0012; $3.6M; 30 FTE × 12 months
DOC-16Veridian MSA Amendment (TMS v.10.0 + OFAC Module)WS1 / WS4 — TechnologyArticle IV(a), IV(d)Calderwood & Harkness LLP / Veridian Analytics2025-03-31DraftMS-017, MS-020Contract No. VA-BRB-2023-0044; $2.8M implementation + $1.9M/yr incremental
DOC-17Thornfield Preliminary Gap Assessment ReportIndependent ConsultantArticle VIIThornfield Consulting Group LLC2025-04-15Not StartedMS-012Covers all 5 deficiency categories; informs Comprehensive Remediation Action Plan
DOC-18Comprehensive Remediation Action PlanAll WorkstreamsArticle IVCalderwood & Harkness LLP2025-05-15Not StartedMS-013Master plan for OCC submission; integrates all 5 workstreams; end of C&H Phase 1
DOC-19SAR Lookback Scope & Methodology MemorandumWS2 — SAR BacklogArticle VCalderwood & Harkness LLP / Thomas Ikeda2025-04-30Not StartedMS-015Defines historical lookback period, sampling methodology, and remedial filing criteria
DOC-20Revised SAR Policy & ProceduresWS2 — SAR BacklogArticle VThomas Ikeda / Patricia Langston / C&H2025-05-15Not StartedMS-015Targeting 30-day filing standard; SAR quality assurance framework
DOC-21CDD/EDD Remediation Policy & ProceduresWS3 — CDD/EDDArticle VIPatricia Langston / C&H2025-05-15Not StartedMS-016, MS-022Revised CDD/EDD policy; BaaS partner responsibility matrix
DOC-22BaaS Partner Compliance Remediation LettersWS1 / WS3 — BaaSArticle IV(a), Article VIWarren Ashby / Calderwood & Harkness LLP2025-03-31DraftMS-020, MS-022Letters to all 14 BaaS partners requiring compliance with revised OFAC and CDD/EDD standards
DOC-23OFAC Remediation Testing PlanWS1 — OFAC ScreeningArticle IV(a)Thornfield — Jennifer Hwang / Thomas Ikeda2025-06-30Not StartedMS-020Defines validation methodology for 100% OFAC screening across all BaaS channels
DOC-24First Quarterly Progress Report to OCCOCC ReportingArticle VIIICalderwood & Harkness LLP2025-09-15Not StartedMS-018Covers all workstreams; submitted to OCC Northeastern District Office
DOC-25Independent Model Validation Report — Veridian TMS v.10.0WS4 — TM Model ValidationArticle IV(d)Caldera & Pope LLP — Franklin Dorsey; Thornfield (oversight)2025-10-01Not StartedMS-019Independent validation of upgraded TMS; includes tuning recommendations
DOC-26Second Quarterly Progress Report to OCCOCC ReportingArticle VIIICalderwood & Harkness LLP2025-12-15Not StartedMS-021Covers model validation, OFAC operationalization, CDD/EDD progress
DOC-27Thornfield Final Validation ReportIndependent ConsultantArticle VIIThornfield Consulting Group LLC2026-02-15Not StartedMS-023Validates full compliance program implementation across all 5 workstreams
DOC-28Compliance Self-Certification to OCCFinal CertificationArticle IXCalderwood & Harkness LLP / Diane Whitford2026-02-15Not StartedMS-023Supported by Thornfield final validation report; certifies full Consent Order compliance