Extract to table

1 Initial Term The initial term of the MSA shall be five (5) years, commencing on the signing date

The parties should consider during negotiation of the definitive agreement whether the non-renewal notice must be delivered in any particular form (e

certified mail, overnight courier) and the address to which such notice must be sent

the number of days following receipt of invoice within which payment must be made) are to be negotiated in connection with the definitive MSA

The definitive MSA will specify the process by which Northgate Americas must request service credits, including any required reporting timelines, documentation, and dispute resolution procedures

3 Annual Credit Cap The maximum aggregate service credits that Northgate Americas may receive in any contract year shall not exceed 30% of the annual managed services fees, which equals $3,150,000 (30% × $10,500,000 annual managed network services fee)