Extract to table
Pull the structured facts out of a document: parties, dates, amounts, obligations.
Extract to table / exhibit-b-service-level-agreement.docx
exhibit-b-service-level-agreement.docx
Parties
Cybersecurity Inc
Security Inc
Dates
June 9, 2023
June 30, 2023
June 8, 2028
Amounts
$1,250,000
$15,000,000
$1,250,000.00
$15,000,000.00
$3,150,000.00
$10,500,000.00
$10,500,000
$3,000,000
$1,500,000
$3,150,000
Obligations
All capitalized terms used but not otherwise defined in this Exhibit B shall have the meanings ascribed to such terms in the Agreement
Downtime shall exclude any period attributable to Scheduled Maintenance performed in accordance with Section 6 and any Excused Downtime event described in Section 9
For purposes of the initial month of the Term (commencing June 9, 2023), the Measurement Period shall be the period from June 9, 2023 through June 30, 2023, and each subsequent Measurement Period shall be a full calendar month
A failure to meet the SLA at one Managed Node shall not, by itself, be deemed a failure at any other Managed Node; however, a single root cause affecting multiple nodes may give rise to multiple concurrent SLA failures, and Service Credits shall be calculated accordingly under Section 4
Prior to the date of Customer acceptance of a given Managed Node, Service Provider shall use commercially reasonable efforts to meet the SLA targets for such node, but Service Credits shall not accrue with respect to such node until the node's acceptance date
Service Provider shall record and maintain accurate timestamps for the commencement and conclusion of each Downtime event