Extract to table
Pull the structured facts out of a document: parties, dates, amounts, obligations.
Extract to table / memo-sla-uptime-latency-analysis.docx
memo-sla-uptime-latency-analysis.docx
Parties
Quorum Insurance Holdings Corp
Harkness LLP
Ashe LLP
Pinnacle Ridge Advisory LLC
Galloway Nash LLP
Dates
November 4, 2022
February 14, 2023
March 31, 2023
December 31, 2023
Amounts
$60
$60,000,000
$10,800,000
$900,000
$12,300,000
$1,025,000
$1,500,000
$120
$45,000
$51,250
Obligations
95% of all API queries in any calendar month must return a response within 200 milliseconds)
99% of all API queries in any calendar month must return a response within 500 milliseconds)
The batch delivery deadlines are aligned with Quorum's overnight data-processing cycles, which must complete before the start of business operations each day
Every measurable SLA commitment must be backed by a defined financial consequence; otherwise, the commitment is meaningless as a contractual protection
Quorum's position that Derived Data constitutes Quorum's proprietary intellectual property and must be preserved regardless of the basis for termination should be reinforced in the SLA-specific termination provisions