SUPPLEMENTAL DUE DILIGENCE REQUEST LIST
REGULATORY AND GOVERNMENT CONTRACTS
CONFIDENTIAL
CONFIDENTIAL — Subject to the Confidentiality / Non-Disclosure Agreement dated September 5, 2023, between Solara Digital Infrastructure LP and Cloudium Technologies plc. This document and all information contained herein are protected by the terms and conditions of such agreement and may not be disclosed, distributed, or reproduced, in whole or in part, without the prior written consent of Calderwood & Harkness LLP.
Date: October 15, 2023
Matter No.: 1041-00003
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INTRODUCTORY INSTRUCTIONS
This Supplemental Due Diligence Request List (this "Supplemental Request List") supplements the Preliminary Due Diligence Request List dated September 10, 2023 (the "Preliminary Request List"), previously delivered by Calderwood & Harkness LLP on behalf of Solara Digital Infrastructure LP ("Solara" or "Buyer") to Ridgeway Phelps & Sato LLP, counsel to Cloudium Technologies plc ("Cloudium" or the "Company"), in connection with the Proposed Transaction. This Supplemental Request List focuses specifically on regulatory compliance, government contracts, export controls, data localization, and related matters that have been identified through our preliminary review of data room materials and management discussions as requiring more detailed examination.
All documents and information responsive to this Supplemental Request List should be uploaded to the Thackeray Solutions virtual data room established for this transaction (the "Data Room"), access to which was granted to the Buyer and its advisors on September 18, 2023. We ask that responsive materials be organized in the Data Room by the numbered request items set forth below, to the extent practicable, and that a cover index be provided to both Ridgeway Phelps & Sato LLP and Calderwood & Harkness LLP upon completion of each upload.
Unless otherwise specified, the requests contained in this Supplemental Request List apply to Cloudium Technologies plc and all of its direct and indirect subsidiaries (collectively, the "Cloudium Group"), including without limitation:
(a) Cloudium Technologies UK Ltd. (Company No. 11287456), with approximately 1,200 employees located in London and Manchester, United Kingdom, reporting revenues of approximately £312,000,000 (approximately $390,000,000 at $1.25/£) for the fiscal year ended September 30, 2023;
(b) Cloudium Technologies India Pvt. Ltd., incorporated and registered in Bangalore, Karnataka, India, with approximately 2,400 employees; and
(c) Cloudium Solutions GmbH, registered in Berlin, Germany, with approximately 400 employees.
For the avoidance of doubt, the Cloudium Group maintains a global workforce of approximately 6,800 employees across its operations in the United States, United Kingdom, India, and Germany, and the requests herein are intended to capture information and materials pertaining to each of these jurisdictions and any other jurisdiction in which any member of the Cloudium Group conducts business, maintains operations, or has employees, contractors, or agents.
Unless otherwise indicated, the requests in this Supplemental Request List cover the past five (5) years (i.e., from October 15, 2018, to the present), or the period from formation of the applicable entity if shorter. Where a request seeks "copies," please provide complete, unredacted versions of the responsive documents. Where a request seeks information or a "description," please provide a narrative response with reasonable specificity, cross-referencing supporting documents where available. If any responsive document or information is subject to a claim of attorney-client privilege, work-product protection, or any other applicable privilege, please identify such document or information on a privilege log in accordance with the instructions set forth in the Closing Instructions below, rather than withholding it without notation.
We note that this Supplemental Request List is not intended to be exhaustive, and the Buyer reserves the right to submit additional or follow-up requests as the due diligence process continues. Nothing in this Supplemental Request List shall be deemed to limit or waive any rights of the Buyer under the Confidentiality / Non-Disclosure Agreement dated September 5, 2023, between Solara Digital Infrastructure LP and Cloudium Technologies plc (the "NDA"), or any other agreement between the parties.
SECTION I — GOVERNMENT CONTRACTS: GENERAL
The following requests relate to the Cloudium Group's contracts, arrangements, and relationships with governmental entities and agencies, and are designed to provide the Buyer with a comprehensive understanding of the government contracting footprint of the Cloudium Group.
Request 1. Please provide a complete list or schedule of all current and expired (within the past five years) contracts, task orders, blanket purchase agreements, indefinite-delivery/indefinite-quantity ("IDIQ") contracts, and other arrangements with any federal, state, local, or foreign governmental body or agency (each, a "Government Contract"), including for each such Government Contract the following information:
(a) contract number or identifier;
(b) the awarding governmental body or agency;
(c) a brief description of the products or services provided under such contract;
(d) the period of performance, including the base period and all option periods (indicating which option periods have been exercised and which remain unexercised);
(e) the total contract value (including the value of all exercised and unexercised options);
(f) the current annual recurring revenue ("ARR") or annual revenue attributable to each such contract; and
(g) the current status of each such contract (e.g., active, completed, terminated, expired, or in close-out).
Request 2. Please provide copies of all Government Contracts identified in response to Request 1 above, together with all amendments, modifications, change orders, option exercises, and any other supplemental documentation related thereto. Where a Government Contract consists of a base contract with multiple task orders or delivery orders, please provide the base contract and all associated task orders or delivery orders.
Request 3. Please provide a schedule of all pending proposals, bids, quotations, or responses to requests for proposals ("RFPs"), requests for information ("RFIs"), or requests for quotations ("RFQs") submitted to any governmental entity that have not yet been awarded or otherwise resolved as of the date of this Supplemental Request List. For each such pending proposal, bid, or quotation, please provide the following information:
(a) the solicitation number and issuing agency;
(b) a description of the products or services proposed;
(c) the estimated total contract value, if available;
(d) the anticipated award date; and
(e) the current status of the procurement process.
Request 4. Please provide a schedule of all subcontracts, teaming agreements, joint venture agreements, mentor-protégé agreements, or other arrangements under which any member of the Cloudium Group serves as a subcontractor or team member to a prime government contractor (each, a "Subcontract Arrangement"). For each Subcontract Arrangement, please identify:
(a) the prime contractor;
(b) the government end-user or agency;
(c) a brief description of the products or services provided by the Cloudium Group under the arrangement;
(d) the contract number or identifier of the prime contract, if known;
(e) the annual revenue attributable to the Cloudium Group under the arrangement; and
(f) the period of performance applicable to the Cloudium Group's participation.
Request 5. Please provide a schedule of all subcontracts, teaming agreements, or similar arrangements under which any member of the Cloudium Group acts as a prime contractor and engages subcontractors to perform work in connection with any Government Contract. For each such arrangement, please identify:
(a) the subcontractor;
(b) a description of the products or services provided by the subcontractor;
(c) the Government Contract under which the subcontract was issued;
(d) the subcontract value; and
(e) whether the subcontractor is a small business, small disadvantaged business, woman-owned small business, HUBZone small business, service-disabled veteran-owned small business, or other socioeconomic category that may be relevant for small business subcontracting plan compliance.
Request 6. Please provide a description of any organizational conflict of interest ("OCI") mitigation plans developed, implemented, or maintained by any member of the Cloudium Group, and copies of all OCI determinations, disclosures, or analyses made to or requested by any contracting officer or governmental agency. In addition, please describe:
(a) any instances in which any member of the Cloudium Group was determined to have an actual or potential OCI;
(b) the nature of any mitigation measures adopted (e.g., firewalls, recusals, divestitures);
(c) any instances in which an OCI resulted in the disqualification or exclusion of any member of the Cloudium Group from a procurement; and
(d) any pending OCI reviews or determinations.
SECTION II — GOVERNMENT CONTRACTS: KEY CUSTOMER RELATIONSHIPS
The following requests focus on specific government and government contractor customer relationships that have been identified through the preliminary due diligence process as material to the evaluation of the Proposed Transaction.
Request 7. Please provide detailed information regarding the Cloudium Group's contractual relationship with Aegis Federal Solutions Inc. ("Aegis Federal"), which has been identified in preliminary due diligence as a material government contractor customer of Cloudium. Specifically, please provide:
(a) Copies of the Master SaaS Agreement between Cloudium (or any subsidiary) and Aegis Federal, together with all amendments, addenda, statements of work, order forms, service level agreements, and any other ancillary agreements related to the provision of products or services by the Cloudium Group to Aegis Federal.
(b) Confirmation of the current ARR attributable to the Aegis Federal relationship. Based on preliminary information provided during the management presentation on October 2, 2023, we understand this figure to be approximately $84,000,000. Please confirm this figure or provide an updated figure, including a breakdown by product line, service offering, or statement of work, as applicable.
(c) Identification of any change of control provisions, consent requirements, notification obligations, or termination rights contained in any agreement with Aegis Federal that would be triggered by a change in ownership or control of Cloudium or any of its subsidiaries, including any provisions triggered by (i) a merger, consolidation, or sale of all or substantially all assets; (ii) the acquisition of a specified percentage of voting securities or equity interests; or (iii) a change in the composition of the board of directors or governing body. Please provide the specific contractual language of each such provision.
(d) A description of the current status of any pending contract renewals, option exercises, re-competitions, or renegotiations with Aegis Federal, including anticipated timelines and any material terms under discussion.
(e) A description of the government end-customer(s) served by Cloudium through Aegis Federal. We understand from preliminary information that Aegis Federal is a US government contractor. Please identify the specific US government agency or agencies that are the ultimate end-users of Cloudium's products and services under this relationship, and describe the nature of the services provided to such end-users.
(f) Copies of any correspondence, notices, or communications between any member of the Cloudium Group and Aegis Federal regarding potential changes in ownership of Cloudium, the Proposed Transaction, or any transaction-related matters, including any informal discussions or inquiries.
Request 8. Please identify any other government customer or government contractor customer of the Cloudium Group (other than Aegis Federal, addressed in Request 7 above) representing more than $10,000,000 in ARR as of the most recent measurement date. For each such customer, please provide information comparable to that requested in Request 7 above, including:
(a) copies of all material agreements;
(b) confirmation of current ARR;
(c) identification of change of control provisions, consent requirements, or termination rights;
(d) status of pending renewals or re-competitions;
(e) identification of the government end-user(s), if the customer is a government contractor rather than a government agency itself; and
(f) any transaction-related correspondence or communications.
Request 9. Please provide copies of all customer contracts (whether with government entities, government contractors, or commercial customers) containing "change of control" provisions that would be triggered by a change in ownership, merger, acquisition, or similar transaction involving Cloudium or any of its subsidiaries. In addition, please prepare and provide a summary chart or schedule identifying:
(a) the counterparty;
(b) the specific change of control trigger (e.g., merger, asset sale, change in voting control exceeding a specified threshold);
(c) the required action (e.g., prior written consent, advance notice, termination right);
(d) the applicable notice period or cure period, if any;
(e) any financial or operational consequences of failing to obtain consent or provide notice (e.g., termination, fee acceleration, penalty); and
(f) the current ARR attributable to each such contract.
We specifically request that the Master SaaS Agreement with Aegis Federal Solutions Inc. and any similar provisions in other material contracts be highlighted and given priority in the preparation of this summary chart.
SECTION III — FedRAMP AUTHORIZATION
The Buyer's evaluation of the Proposed Transaction requires a thorough understanding of the Cloudium Group's FedRAMP authorization status, given the significance of government cloud services to Cloudium's business and revenue base. The following requests are designed to provide that understanding.
Request 10. Please provide a comprehensive description of the Cloudium Group's current FedRAMP authorization status, including:
(a) Identification of all cloud service offerings ("CSOs") that have received FedRAMP authorization, whether in the form of a Provisional Authority to Operate ("P-ATO") issued by the Joint Authorization Board ("JAB") or an Agency Authority to Operate ("A-ATO") issued by a sponsoring federal agency.
(b) The FedRAMP authorization level (Low, Moderate, or High) for each CSO, together with a description of the security controls baseline applicable to each authorization level and any additional controls or enhancements beyond the baseline that have been implemented.
(c) Identification of the sponsoring federal agency for each A-ATO, and, if applicable, the JAB for any P-ATO, including the name and title of the authorizing official at such agency.
(d) The date of the most recent initial authorization or reauthorization for each CSO, and the date of the most recent continuous monitoring assessment conducted in accordance with FedRAMP requirements.
(e) Identification of the Third-Party Assessment Organization ("3PAO") that conducted the most recent security assessment for each CSO, including confirmation that such 3PAO is accredited by the American Association for Laboratory Accreditation (A2LA) as required by the FedRAMP program.
Request 11. Please provide copies of the following documents for each FedRAMP-authorized CSO:
(a) The System Security Plan ("SSP"), including all appendices and attachments;
(b) The most recent Security Assessment Report ("SAR") prepared by the 3PAO; and
(c) The current Plan of Action and Milestones ("POA&M"), identifying all open findings, the applicable risk level (Low, Moderate, High) for each finding, the planned remediation actions, and the expected completion dates.
Request 12. Please provide copies of all FedRAMP Annual Assessment reports and continuous monitoring deliverables for the past three (3) years, including monthly and quarterly deliverables such as vulnerability scan results, POA&M updates, incident reports, and significant change notifications submitted to the sponsoring agency and/or the FedRAMP Program Management Office ("PMO").
Request 13. Please provide copies of any corrective action plans, significant change requests, or deviation requests submitted by any member of the Cloudium Group to the FedRAMP PMO or any sponsoring agency, together with all related correspondence, approvals, denials, or other responsive communications from the PMO or agency.
Request 14. Please describe any pending or planned FedRAMP authorization applications for new or modified cloud service offerings, including:
(a) a description of the CSO for which authorization is being sought;
(b) the targeted authorization level (Low, Moderate, or High);
(c) the anticipated sponsoring agency or, if pursuing a JAB P-ATO, the current status in the JAB prioritization queue;
(d) the estimated timeline for completing the authorization process; and
(e) any dependencies on the completion of the Proposed Transaction or potential impacts of the Proposed Transaction on the authorization timeline.
Request 15. Please provide an analysis, prepared by Cloudium's internal security and compliance team and/or outside counsel, of whether a change in ownership or control of Cloudium (including the Proposed Transaction) would affect any existing FedRAMP authorization or require:
(a) notification to the sponsoring agency, JAB, or FedRAMP PMO;
(b) re-assessment or re-authorization of any CSO;
(c) updates to any SSP, SAR, or POA&M to reflect changes in organizational structure, ownership, or governance;
(d) modification of any continuous monitoring arrangements; or
(e) any other action under FedRAMP program requirements, including the FedRAMP Authorization Act (codified at 44 U.S.C. § 3607 et seq.) and implementing guidance.
SECTION IV — ITAR / EAR AND EXPORT CONTROLS
The following requests relate to the Cloudium Group's compliance with US export control laws and regulations, including the International Traffic in Arms Regulations ("ITAR"), the Export Administration Regulations ("EAR"), and the sanctions programs administered by the Office of Foreign Assets Control ("OFAC"). Given the Cloudium Group's international operations, including significant employee populations in India and Germany, export control compliance is a critical area of diligence for the Proposed Transaction.
Request 16. Please provide a comprehensive description of the Cloudium Group's compliance program for the International Traffic in Arms Regulations (ITAR, 22 C.F.R. Parts 120–130) and the Export Administration Regulations (EAR, 15 C.F.R. Parts 730–774), including:
(a) Identification of any products, software, or technology developed, manufactured, distributed, or otherwise made available by any member of the Cloudium Group that are classified under the Commerce Control List ("CCL") set forth at 15 C.F.R. Part 774, Supplement No. 1, or the United States Munitions List ("USML") set forth at 22 C.F.R. Part 121.
(b) All Export Control Classification Numbers ("ECCNs") applicable to any Cloudium products, software, or technology, together with a description of the basis for each classification (e.g., self-classification, classification request to BIS, commodity jurisdiction determination from DDTC).
(c) Whether any Cloudium products, software, or technology are classified as EAR99 (i.e., subject to the EAR but not listed on the CCL), and, if so, a description of the controls applicable to exports of such items under the EAR.
(d) A description of the organizational structure and personnel responsible for managing export compliance within the Cloudium Group, including the identity and qualifications of the empowered official (if applicable under ITAR) and the export compliance officer or team.
Request 17. Please provide copies of all export licenses, license exceptions, agreements (including Technical Assistance Agreements and Manufacturing License Agreements), or other authorizations obtained by any member of the Cloudium Group from any of the following authorities within the past five (5) years:
(a) the Bureau of Industry and Security ("BIS") of the US Department of Commerce;
(b) the Directorate of Defense Trade Controls ("DDTC") of the US Department of State; and
(c) the Office of Foreign Assets Control ("OFAC") of the US Department of the Treasury.
For each such license, exception, agreement, or authorization, please indicate whether it is currently in effect, expired, revoked, or superseded, and identify any conditions or provisos attached thereto.
Request 18. Please provide copies of the Cloudium Group's written export compliance policies, procedures, and manuals, including:
(a) the export compliance management program ("ECMP") or equivalent policy document;
(b) any technology control plans ("TCPs") governing access to export-controlled technology by foreign nationals, visitors, or overseas facilities;
(c) end-use and end-user screening procedures;
(d) record-keeping and audit procedures for export transactions;
(e) training materials and records of training sessions provided to employees; and
(f) any internal audit or compliance review reports concerning export control compliance.
Request 19. Please provide a description of any voluntary self-disclosures ("VSDs") made by any member of the Cloudium Group to BIS, DDTC, or OFAC within the past five (5) years, including:
(a) the date of each VSD;
(b) a summary of the facts and circumstances giving rise to the disclosure;
(c) the agency to which the disclosure was made;
(d) copies of all correspondence between the Cloudium Group and the relevant agency regarding the VSD, including initial submissions, supplemental submissions, agency acknowledgment letters, requests for additional information, and final determinations; and
(e) copies of any consent agreements, penalty notices, warning letters, or other dispositions issued by the agency.
Request 20. Please provide a description of any pending or threatened investigations, enforcement actions, inquiries, or proceedings by BIS, DDTC, OFAC, or any other export control or sanctions authority (whether US or foreign) involving any member of the Cloudium Group, any current or former officer, director, or employee of any member of the Cloudium Group, or any agent or representative acting on behalf of any member of the Cloudium Group. For each such matter, please describe:
(a) the nature and scope of the investigation, enforcement action, or inquiry;
(b) the agency or authority conducting the investigation;
(c) the current status of the matter;
(d) the potential exposure or penalties, if known; and
(e) copies of all related correspondence, subpoenas, or requests for information.
Request 21. Please provide an analysis of whether any products, services, software, or technology of the Cloudium Group are provided, directly or indirectly, to:
(a) any country subject to comprehensive US sanctions, including Cuba, Iran, North Korea, Syria, or the Crimea, Donetsk, and Luhansk regions of Ukraine;
(b) any person or entity on the Specially Designated Nationals and blocked Persons List ("SDN List") maintained by OFAC;
(c) any person or entity on the Entity List maintained by BIS (15 C.F.R. Part 744, Supplement No. 4);
(d) any person or entity on the Denied Persons List maintained by BIS; or
(e) any person or entity on the Unverified List maintained by BIS (15 C.F.R. Part 744, Supplement No. 6), or any other restricted party list maintained by a US government agency.
Please describe the screening tools and processes used by the Cloudium Group to identify and prevent transactions with sanctioned or restricted parties, and the frequency with which customer, vendor, and partner databases are rescreened against updated sanctions lists.
Request 22. Please provide a description of deemed export controls applicable to the Cloudium Group's operations, with particular focus on:
(a) access by foreign-national employees to controlled technology or source code at any Cloudium Group facility, including the US headquarters in San Francisco and any other US offices;
(b) access by employees of Cloudium Technologies India Pvt. Ltd. in Bangalore, India, to technology controlled under the EAR, including any technology subject to national security, anti-terrorism, or regional stability controls;
(c) access by employees of Cloudium Solutions GmbH in Berlin, Germany, to technology controlled under the EAR;
(d) any deemed export licenses obtained by the Cloudium Group to authorize such access; and
(e) any technology control plans or physical, logical, or administrative access controls implemented to manage deemed export risk.
SECTION V — DATA PRIVACY, DATA PROTECTION, AND DATA LOCALIZATION
Given the nature of Cloudium's cloud-based enterprise software business and its operations across multiple jurisdictions with distinct data protection regimes, the following requests are designed to provide a comprehensive view of the Cloudium Group's data privacy, data protection, and data localization obligations and compliance posture.
Request 23. Please provide a description of all personal data and customer data processed, stored, or transmitted by any member of the Cloudium Group, organized by:
(a) jurisdiction of data collection and/or processing;
(b) data subject category (e.g., employees, customers, end-users of customer systems, prospects, website visitors);
(c) categories of personal data processed (e.g., names, contact information, financial data, health data, biometric data, geolocation data, device identifiers);
(d) the legal basis for processing under applicable law (e.g., consent, legitimate interest, contractual necessity, legal obligation); and
(e) the volume of data subjects in each category, to the extent reasonably determinable.
Request 24. Please provide copies of the Cloudium Group's data privacy and protection policies applicable to each jurisdiction of operation, including:
(a) the external-facing privacy policy or privacy notice published on each Cloudium website or application;
(b) internal data protection policies and procedures applicable to employees;
(c) data retention and deletion policies;
(d) cookie policies and consent management procedures; and
(e) any data protection impact assessments ("DPIAs") or privacy impact assessments ("PIAs") conducted within the past three (3) years.
Request 25. Please provide a description of the Cloudium Group's compliance with each of the following data protection and privacy laws and regulations:
(a) EU General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679, as applicable to Cloudium Solutions GmbH and to any processing of personal data of individuals located in the European Economic Area by other members of the Cloudium Group. Please describe the Data Protection Officer ("DPO") appointed by Cloudium Solutions GmbH (or the Cloudium Group as a whole), the GDPR compliance program, records of processing activities maintained under Article 30, and any data protection authority registrations or filings.
(b) UK Data Protection Act 2018 and UK GDPR — as applicable to Cloudium Technologies UK Ltd. and to any processing of personal data of individuals located in the United Kingdom by other members of the Cloudium Group. We note that following Brexit, the UK operates under a separate but substantially similar data protection regime, and we request confirmation of the steps taken by the Cloudium Group to ensure compliance with both the EU GDPR and the UK GDPR, including any separate UK representative appointments, registration with the Information Commissioner's Office ("ICO"), and reliance on the UK International Data Transfer Agreement or UK Addendum to the EU SCCs.
(c) California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) — as applicable to the Cloudium Group's US operations and any processing of personal information of California residents. Please describe compliance measures, including consumer rights mechanisms, "Do Not Sell or Share My Personal Information" processes, and any data processing agreements required under the CPRA.
(d) India's Digital Personal Data Protection Act, 2023 — as applicable to Cloudium Technologies India Pvt. Ltd. and any processing of digital personal data of individuals located in India. Please describe the Cloudium Group's assessment of its obligations under this recently enacted legislation, including the appointment of a Data Protection Officer (as required under the Act), consent mechanisms, and any data localization requirements.
(e) Sector-Specific Data Protection Requirements — Please describe any sector-specific data protection requirements applicable to the Cloudium Group's customer base, including but not limited to the Health Insurance Portability and Accountability Act ("HIPAA"), the Gramm-Leach-Bliley Act ("GLBA"), the Family Educational Rights and Privacy Act ("FERPA"), the Payment Card Industry Data Security Standard ("PCI DSS"), and any other applicable industry standards or regulations. For each, please describe the nature of the obligation, the customers or contracts to which it relates, and the Cloudium Group's compliance measures.
Request 26. Please provide copies of all Data Processing Agreements ("DPAs"), Data Processing Addenda, or similar agreements entered into by any member of the Cloudium Group with customers, vendors, or other third parties. In addition, please provide copies of all Standard Contractual Clauses ("SCCs") — whether EU SCCs adopted pursuant to Commission Implementing Decision (EU) 2021/914 or UK SCCs — or other cross-border data transfer mechanisms (e.g., Binding Corporate Rules, transfer impact assessments, adequacy decisions relied upon) currently in place to facilitate the international transfer of personal data within the Cloudium Group or between the Cloudium Group and third parties.
Request 27. Please provide a description of data localization requirements applicable to the Cloudium Group's operations in each jurisdiction, including:
(a) Government Contract Data Residency Requirements: Any data residency or data sovereignty requirements imposed by or arising under Government Contracts, particularly US federal contracts, including requirements that government data be processed or stored only within the territorial boundaries of the United States or in FedRAMP-authorized cloud environments located in the continental United States.
(b) EU/UK Data Localization Considerations: Any restrictions on the transfer of personal data outside of the European Economic Area or the United Kingdom, including the adequacy determinations relied upon, the transfer mechanisms employed (e.g., SCCs, Binding Corporate Rules), and any supplementary measures implemented in accordance with the European Data Protection Board's Recommendations 01/2020 or equivalent UK ICO guidance.
(c) India Data Localization Requirements: Any data localization requirements applicable under Indian law, including requirements under the Digital Personal Data Protection Act, 2023, guidelines issued by the Reserve Bank of India ("RBI") regarding storage of payment data within India, and any other sector-specific localization mandates.
(d) Data Center and Cloud Hosting Inventory: A complete list of all data centers and cloud hosting environments utilized by any member of the Cloudium Group, identifying for each (i) the hosting provider (e.g., Meridian Technologies, Crestline Systems, Aldermere Technologies, or proprietary data centers), (ii) the geographic location (city and country), (iii) the types of data processed or stored at such location, and (iv) any relevant certifications (e.g., ISO 27001, SOC 2, FedRAMP).
Request 28. Please provide a description of any data localization obligations that would be triggered, modified, or otherwise affected by a change of control of Cloudium or any restructuring of the Cloudium Group's ownership or corporate structure, including:
(a) any contractual data residency obligations that include restrictions on data access by new owners or affiliates;
(b) any regulatory requirements that would necessitate re-evaluation of cross-border data transfer mechanisms in light of a change in the Cloudium Group's ultimate parent entity or beneficial ownership;
(c) any government contract requirements that would restrict data access or processing by entities affiliated with the Buyer; and
(d) any potential impacts on data adequacy determinations or transfer mechanisms arising from the change in corporate structure.
Request 29. Please provide a description of all data breaches, security incidents, unauthorized access events, ransomware attacks, or other cybersecurity incidents experienced by any member of the Cloudium Group within the past five (5) years, including for each incident:
(a) the date of the incident and the date of discovery;
(b) the scope and nature of the affected data (e.g., number of data subjects affected, categories of personal data compromised);
(c) a description of the root cause or attack vector;
(d) the notification actions taken, including notifications to affected individuals, regulators, and law enforcement;
(e) copies of all breach notification letters or filings sent to regulators, including the UK Information Commissioner's Office ("ICO"), state attorneys general (in the United States), data protection authorities in the EU (e.g., the Berlin Commissioner for Data Protection and Freedom of Information for Cloudium Solutions GmbH), and any other applicable regulators;
(f) copies of any regulatory inquiries, orders, fines, penalties, or consent decrees issued in connection with any data security or privacy incident; and
(g) a description of remediation actions taken following each incident.
Request 30. Please provide copies of all third-party security audits, penetration test reports, and SOC 2 reports (both Type I and Type II) for each member of the Cloudium Group for the past three (3) years, including:
(a) the auditing or testing firm;
(b) the scope of the audit or test;
(c) the date of the report;
(d) any material findings, exceptions, or qualifications noted in the report; and
(e) management's response to any such findings.
In addition, please provide copies of any ISO 27001, ISO 27017, ISO 27018, HITRUST CSF, or other information security certifications or attestations held by any member of the Cloudium Group.
SECTION VI — TELECOMMUNICATIONS AND CLOUD INFRASTRUCTURE REGULATORY
Request 31. Please provide a description of any telecommunications licenses, authorizations, registrations, or permits held by any member of the Cloudium Group in any jurisdiction, including:
(a) any registrations with the Federal Communications Commission ("FCC") in the United States, including any interstate or international telecommunications carrier registrations;
(b) any authorizations or registrations with the Office of Communications ("Ofcom") in the United Kingdom;
(c) any registrations or notifications with the Federal Network Agency (Bundesnetzagentur, "BNetzA") in Germany; and
(d) any telecommunications or Internet service provider licenses or registrations in India, including any licenses issued by the Department of Telecommunications ("DoT") or the Telecom Regulatory Authority of India ("TRAI").
For each such license, authorization, or registration, please provide copies of the relevant documentation, the date of issuance, any renewal dates or expiration dates, and any conditions or obligations attached thereto.
Request 32. Please provide a description of any requirements under Section 889 of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 ("NDAA") applicable to the Cloudium Group's Government Contracts, including: