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DOCUMENT AND DATA COLLECTION REQUEST LIST
WAGE-AND-HOUR PRE-LITIGATION AUDIT
Addressees:
Devin K. Arroyo, General Counsel, Verimark Hospitality Group Inc.
Carla S. Whitfield, Vice President, Human Resources, Verimark Hospitality Group Inc.
Enrique J. Fuentes, Director, Payroll & Workforce Compliance, Verimark Hospitality Group Inc.
Copy to:
Shannon D. Prewitt, Senior Account Manager, Luminos Payroll Solutions Inc. (for requests directed to Luminos only — see Section II.F below)
I. INTRODUCTION AND PURPOSE
This Document and Data Collection Request List (this "Request List") identifies all documents and electronically stored information ("ESI") that Calderwood & Harkness LLP ("Calderwood & Harkness" or "Outside Counsel") requires from Verimark Hospitality Group Inc. ("VHG" or the "Company") and from its payroll processor, Luminos Payroll Solutions Inc. ("Luminos"), in connection with the pre-litigation wage-and-hour audit (the "Audit") being conducted at the direction of VHG's General Counsel. The Audit arises from the demand letter dated January 14, 2026, sent by Garza, Linden & Okafor LLP ("Claimant's Counsel") on behalf of former employee Daniela M. Serrano (Employee ID: VHG-EMP-20220314-5587) (the "Claimant"), which was received by VHG's General Counsel on January 15, 2026, and which asserts putative individual and collective-action claims under federal and Florida state wage-and-hour law.
The purpose of the Audit, and of this Request List, is to evaluate the five categories of allegations set forth in the demand letter, namely:
1. Unpaid overtime under Section 207(a) of the Fair Labor Standards Act, 29 U.S.C. § 207(a), including allegations that VHG failed to pay one-and-one-half times the regular rate of pay for hours worked in excess of forty (40) in a workweek;
2. Improper automatic meal-break deductions, specifically the allegation that VHG's timekeeping system automatically deducts thirty (30) minutes per qualifying shift for a meal break regardless of whether the employee actually received an uninterrupted, duty-free meal period;
3. Uncompensated pre-shift and post-shift work, including allegations that hourly employees were required to perform work activities — such as donning and doffing uniforms, attending shift-handover briefings, booting up and shutting down computer systems, and reviewing guest-services logs — before clocking in or after clocking out, and that such time was not compensated;
4. Florida tipped-employee minimum-wage non-compliance under Article X, Section 24 of the Florida Constitution, including allegations that VHG failed to satisfy the notice and documentation requirements for the tip credit and failed to ensure that tipped employees' combined direct wages and tips equaled or exceeded the full applicable minimum wage; and
5. Alleged misclassification of "lead" and "senior" hourly roles under the FLSA administrative exemption, 29 C.F.R. Part 541, including the allegation that certain positions bearing "lead" or "senior" designations were improperly classified as exempt from overtime requirements notwithstanding that the duties actually performed by employees in those roles did not satisfy the administrative-exemption duties test.
This Request List supports the scoping phase of the Audit and the forthcoming engagement of Ridgepoint Advisory Group LLC ("Ridgepoint") as forensic payroll analytics consultant, pending approval of the engagement letter by VHG's Audit Committee. Once Ridgepoint is formally engaged, certain data specifications in this Request List may be supplemented or refined based on Ridgepoint's data-ingestion requirements and sampling methodology.
Calderwood & Harkness emphasizes that timely and complete production of the documents and data identified herein is essential. The response deadline for the Claimant's demand letter is February 28, 2026, and the preliminary exposure assessment that will inform VHG's response strategy depends on the data identified in the priority categories below.
II. GENERAL INSTRUCTIONS
The following general instructions apply to all requests set forth in Section III of this Request List unless a specific request states otherwise. VHG and Luminos personnel responsible for collection and production should review these instructions carefully before beginning the collection process.
A. Scope — Properties at Issue
All requests in this Request List apply to the following seven Verimark-branded properties (collectively, the "At-Issue Properties") unless a specific request states otherwise:
These seven properties represent VHG's most significant Florida operations by employee headcount and revenue and are the properties identified in the demand letter as locations where the alleged practices occurred or are likely to have occurred. Where specifically noted in a request below, certain requests also apply to VHG's remaining seven Florida properties and to corporate-level records maintained at VHG's headquarters at 2400 Bayshore Boulevard, Suite 1100, Tampa, FL 33629.
B. Date Range
Unless otherwise specified in a particular request, all documents and data should cover the period from January 1, 2021 through the present date (February 3, 2026) (the "Relevant Period").
The rationale for this date range is as follows: the longest potentially applicable limitations period for the claims at issue is five (5) years under Section 95.11(2)(b) of the Florida Statutes for Florida constitutional minimum-wage claims, which, measured from the date of the demand letter (January 14, 2026), produces a lookback date of January 14, 2021. The January 1, 2021 start date is used for administrative convenience to capture complete pay periods that may straddle mid-January 2021. The FLSA overtime and minimum-wage claims carry a shorter limitations period of two (2) years (or three years for willful violations) under 29 U.S.C. § 255(a), but given the Claimant's allegation of willfulness and the possibility that the Audit will identify systemic issues warranting review over a longer period, the five-year lookback is applied uniformly.
Certain requests may specify a narrower date range. In particular, requests directed to Luminos may specify a start date of January 1, 2022, coinciding with VHG's transition to the Luminos TimeTrack timekeeping system and Luminos payroll-processing services.
C. Format Requirements
The following format requirements apply to all productions:
• Electronic data exports (timekeeping, payroll, HRIS): Provide in native format where possible, including .csv, .xlsx, .xml, or other delimited-text or structured-data exports from the Luminos TimeTrack system, VHG's HRIS, and any predecessor timekeeping or payroll systems. If native format is unavailable, searchable PDF with OCR text is acceptable but should be used only as a last resort for data-intensive records. Large datasets (e.g., complete time-punch records, payroll registers) should be provided as delimited text files (.csv) or Excel workbooks (.xlsx) with column headers clearly identifying all data fields.
• Paper records: Where documents exist only in hard copy, scan to searchable PDF with OCR enabled. Apply sequential Bates numbering in the format VHG-WHA-000001 through the end of production. Maintain a Bates log correlating document descriptions, custodians, and Bates ranges.
• Email and electronic communications: Produce in .pst (Microsoft Outlook), .mbox, or comparable native format with all metadata intact, including sender, recipient(s), date/time, subject line, and attachment information. If native-format production is not feasible for certain custodians, load files compatible with standard review platforms (e.g., Relativity, Everlaw) are acceptable, provided all metadata fields are preserved.
• Metadata: All electronic files should include, at minimum, the following metadata fields: creation date, last-modified date, author, custodian, file name, file path, and file size. Do not strip or alter metadata during collection or production.
• Password-protected files: If any responsive documents are password-protected, provide the password or an unprotected version. Note the existence of the password protection in the production log.
D. Custodians. Refer to the Custodian Identification Memorandum dated January 31, 2026, prepared by Calderwood & Harkness, which identifies twenty-three (23) custodians whose files should be searched and, to the extent responsive, collected and produced. The identified custodians include:
• The seven (7) property-level Human Resources Managers at each of the At-Issue Properties;
• The seven (7) property-level General Managers at each of the At-Issue Properties;
• Carla S. Whitfield, Vice President, Human Resources, VHG;
• Enrique J. Fuentes, Director, Payroll & Workforce Compliance, VHG;
• Devin K. Arroyo, General Counsel, VHG;
• Malik P. Jefferson, Corporate IT Administrator, VHG; and
• Five (5) designated department heads at VHG corporate and property levels, as identified in the Custodian Identification Memorandum.
Any documents, data, or ESI within the custody, control, or possession of these individuals that are responsive to the categories described in Section III below should be collected and produced. If any custodian identifies additional individuals who may possess responsive materials, VHG should notify Calderwood & Harkness promptly so that the custodian list can be updated.
E. Privilege. All documents produced to Calderwood & Harkness in connection with this Audit are being provided in furtherance of VHG's request for legal advice and are subject to the protections of the attorney-client privilege and the attorney work-product doctrine. The following specific instructions apply:
1. VHG and its personnel should not produce any documents responsive to this Request List to any third party — including Claimant's Counsel, governmental agencies, co-defendants, or any other person or entity — without the prior written approval of Calderwood & Harkness.
2. Any documents located during the collection process that may be subject to a pre-existing privilege — for example, prior legal opinions on wage-and-hour compliance, communications with prior outside counsel, or internal legal memoranda prepared by VHG's General Counsel — should be flagged and logged separately on a privilege log. Do not produce such documents to Calderwood & Harkness until the privilege-log entries have been reviewed and a determination made regarding whether the documents should be shared with Outside Counsel under the common-interest doctrine or otherwise.
3. Inadvertent production of privileged documents by VHG will not constitute a waiver of privilege. Calderwood & Harkness will implement clawback protocols, as described in Section IV.C below, to address any inadvertent disclosures.
F. Coordination with Luminos Payroll Solutions Inc.
Requests within this Request List that are identified with the designation "[Luminos]" are directed, in whole or in part, to Luminos Payroll Solutions Inc. The relevant account details are as follows:
• Account Number: LTT-VHG-2022-0041
• Senior Account Manager: Shannon D. Prewitt
• Address: 3300 Peachtree Road NE, Suite 800, Atlanta, GA 30326
Calderwood & Harkness has separately issued a Data Preservation Request Letter to Luminos dated February 6, 2026, directing Luminos to preserve all data, records, and system-configuration information relating to VHG's account for the period from January 1, 2022 through the present.
VHG should facilitate data exports from the Luminos TimeTrack system to the extent the data can be pulled through VHG's administrative portal, including time-punch data, payroll registers, and exception reports. Requests requiring Luminos back-end access, system-configuration documentation, or historical configuration records that are not accessible through VHG's administrative portal will be coordinated directly by Calderwood & Harkness with Ms. Prewitt. VHG's designated coordinator (Mr. Fuentes) should notify Calderwood & Harkness if any requested data cannot be exported through the VHG administrative portal so that the request can be redirected to Luminos.
G. Response Deadline
Initial production of all responsive documents and data is requested on or before February 17, 2026, with rolling supplementation thereafter as additional documents are located, collected, or made available.
Priority items — specifically, Category 1 (Timekeeping Data and Records) and Category 2 (Payroll Records and Wage Statements) — should be produced by February 10, 2026, if practicable. This expedited timeline is necessary to support the preliminary exposure assessment and the preparation of the draft response to the demand letter, for which the response deadline is February 28, 2026. If VHG or Luminos anticipates difficulty meeting the February 10, 2026 deadline for Priority items, please contact Nadia Petrov immediately to discuss an alternative production schedule.
Calderwood & Harkness reserves the right to issue supplemental requests as the Audit progresses and as additional information needs are identified, including any requests arising from Ridgepoint's forensic payroll analytics once Ridgepoint is formally engaged.
III. REQUEST CATEGORIES
CATEGORY 1: TIMEKEEPING DATA AND RECORDS [PRIORITY]
Category 1 requests address the core timekeeping data that will form the foundation of the overtime, meal-break, and off-the-clock analyses. Given the centrality of this data to the preliminary exposure assessment, Category 1 is designated as a Priority category, and VHG and Luminos are requested to prioritize production of these items by February 10, 2026.
Request 1.1 — Luminos TimeTrack Electronic Time-Punch Data [Luminos / VHG]
Produce a complete export of all employee time-punch records (including clock-in, clock-out, break-in, and break-out punches) from the Luminos TimeTrack system (System ID: LTT-VHG-2022-0041) for all hourly, non-exempt employees at each of the seven At-Issue Properties.
Date Range: January 1, 2022 through the present date (coinciding with VHG's adoption of the Luminos TimeTrack system).
Format: .csv or delimited text file. The export should include, at a minimum, the following data fields for each time-punch record:
(a) Employee ID;
(b) Employee name (last, first, middle initial);
(c) Property code;
(d) Department code;
(e) Job code;
(f) Date of punch;
(g) Clock-in time (in HH:MM:SS format, including AM/PM designation or 24-hour format);
(h) Clock-out time (in HH:MM:SS format);
(i) Break start time (for each break taken);
(j) Break end time (for each break taken);
(k) Total hours recorded for the shift;
(l) Overtime hours recorded for the shift or pay period;
(m) Any edits, overrides, or manual adjustments to the punch record, including the timestamp of the edit and the user ID of the person making the edit;
(n) Reason code or notation associated with any edit or override;
(o) Pay period identifier; and
(p) Any flags or indicators applied by the system (e.g., missed-punch flags, meal-break exception flags, overtime alert flags).
The export should include all historical punch data stored in the Luminos TimeTrack system, not only current-period data. If the Luminos system archives historical data to a separate data store or backup, include that archived data as well. To the extent that the export requires coordination with Luminos back-end support, Calderwood & Harkness will facilitate that coordination directly with Ms. Prewitt.
Request 1.2 — Pre-Luminos Timekeeping Records (Pre-January 2022) [VHG]
Produce all timekeeping records maintained by VHG or its prior payroll processor(s) for the period January 1, 2021 through December 31, 2021 (i.e., the period before VHG's transition to the Luminos TimeTrack system) for all hourly, non-exempt employees at each of the seven At-Issue Properties.
In connection with this request, VHG should identify:
(a) The timekeeping system(s) used at each At-Issue Property during this period, including the vendor name, system name, and version;
(b) The format in which pre-Luminos timekeeping records are available (e.g., electronic export, paper timesheets, scanned images);
(c) Whether any pre-Luminos timekeeping data was migrated to the Luminos TimeTrack system at the time of transition, and if so, the scope of the migrated data and the format; and
(d) Whether any pre-Luminos timekeeping data was archived, deleted, or otherwise disposed of, and if so, the date and circumstances of such disposition.
If pre-Luminos timekeeping records exist only in paper format, scan to searchable PDF with Bates numbering as specified in Section II.C above.
Request 1.3 — Automatic Meal-Break Deduction Configuration Records [Luminos]
Produce complete documentation of the automatic meal-break deduction rule identified within the Luminos TimeTrack system as AR-MEAL-030 (or any successor or related rule identifier), including the following:
(a) The rule parameters as currently configured, including the deduction amount (thirty (30) minutes), the shift-length threshold triggering the deduction (shifts of six (6) or more hours), and any additional conditions or parameters;
(b) The effective date on which the AR-MEAL-030 rule was first implemented in the Luminos TimeTrack system for VHG's account;
(c) A complete history of all modifications to the rule parameters since implementation, including the date of each modification, the parameter(s) changed, the prior setting, the new setting, and the identity of the user who made the modification;
(d) Any property-level or department-level variations in the rule configuration (i.e., whether the rule is applied uniformly across all seven At-Issue Properties and all departments, or whether different parameters apply to certain properties or departments);
(e) System configuration screenshots or exports showing the rule as currently set and, to the extent available, historical configuration snapshots;
(f) Documentation of the exception or override process — specifically, the mechanism by which an employee or manager can reverse, adjust, or override an automatic meal-break deduction when an employee works through a meal period or when a meal break is interrupted, including the system workflow, required approvals, and any time limits for submitting exceptions; and
(g) Any Luminos user guides, help-desk articles, configuration guides, or implementation notes provided to VHG regarding the setup, use, or management of the automatic meal-break deduction functionality.
This request is directed to Luminos. To the extent VHG possesses copies of configuration documentation or implementation correspondence related to the AR-MEAL-030 rule, VHG should produce those materials as well.
Request 1.4 — Time-Punch Edit and Override Logs [Luminos / VHG]
Produce complete logs of all edits, overrides, deletions, manual adjustments, or other modifications to employee time-punch records within the Luminos TimeTrack system for all hourly, non-exempt employees at each of the seven At-Issue Properties.
Date Range: January 1, 2022 through the present date.
For each edit or modification, the log should include, at a minimum:
(a) The employee ID and employee name whose record was modified;
(b) The property code and department code;
(c) The date of the time punch that was modified;
(d) The original value(s) of the data field(s) that were changed;
(e) The revised value(s) of the data field(s) after the modification;
(f) The identity (user ID and name) of the person making the edit;
(g) The timestamp of the edit (date and time);
(h) Any reason code, comment, or notation entered in connection with the edit; and
(i) Whether the edit was initiated by the employee, a supervisor/manager, or a payroll/HR administrator.
Request 1.5 — Time-Rounding Policies and Configuration [Luminos / VHG]
Produce documentation of any time-rounding rules applied by the Luminos TimeTrack system or by VHG to employee time-punch records, including the following:
(a) The rounding increment (e.g., five-minute, six-minute, seven-minute, or fifteen-minute rounding);
(b) The direction of rounding (nearest increment, always round down, always round up, or other);
(c) Any property-level or department-level variations in rounding rules;
(d) The effective date(s) of each rounding rule and any changes to rounding rules during the Relevant Period; and
(e) The system configuration documentation (from Luminos) implementing the rounding rules.
In addition, produce all written policies, memoranda, or internal communications issued by VHG to managers, supervisors, or payroll personnel regarding time-rounding practices, including any guidance on the permissibility of rounding under the FLSA.
Request 1.6 — Scheduling Records [VHG]
Produce employee work schedules (i.e., posted or published schedules showing scheduled shifts) for all hourly, non-exempt employees at each of the seven At-Issue Properties.
Date Range: January 1, 2021 through the present date.
In connection with this request, VHG should identify the scheduling system or tool used at each property (e.g., a scheduling module within Luminos TimeTrack, a standalone scheduling application, or manual scheduling via spreadsheets or printed templates) and the format in which scheduling records are maintained. If scheduling was performed using different systems at different properties or at different times during the Relevant Period, identify each system and the applicable period.
CATEGORY 2: PAYROLL RECORDS AND WAGE STATEMENTS [PRIORITY]
Category 2 requests address payroll records, wage statements, and compensation data that are necessary to analyze overtime calculations, regular-rate determinations, and tip-credit compliance. Like Category 1, Category 2 is designated as a Priority category, and VHG and Luminos are requested to prioritize production of these items by February 10, 2026.
Request 2.1 — Payroll Registers [Luminos / VHG]
Produce complete payroll registers for all seven At-Issue Properties for every pay period within the Relevant Period.
Date Range: January 1, 2021 through the present date. For the period January 1, 2021 through December 31, 2021, produce payroll registers from VHG's prior payroll system or processor. For the period January 1, 2022 through the present date, produce payroll registers from the Luminos system.
For each pay period, the payroll register should show, at a minimum, the following information for each employee:
(a) Employee name and employee ID;
(b) Property code;
(c) Department code;
(d) Job code and job title;
(e) Pay rate (hourly rate, and, for tipped employees, the direct cash wage rate);
(f) Regular hours worked;
(g) Overtime hours worked;
(h) Regular pay;
(i) Overtime pay;
(j) Gross pay;
(k) Tip amounts reported or allocated (where applicable);
(l) Tip-credit amounts applied (where applicable);
(m) All deductions (itemized by category, including taxes, benefits, and any other deductions);
(n) Net pay;
(o) Any adjustments, retro-pay, or corrections applied; and
(p) Pay period start and end dates.
Format: .csv or Excel workbook, with column headers clearly identifying all fields.
Request 2.2 — Individual Employee Wage Statements / Pay Stubs [Luminos / VHG]
Produce sample wage statements (pay stubs) for each of the seven At-Issue Properties for a representative selection of pay periods across the Relevant Period. For initial purposes, and pending the development of a more refined sampling methodology in consultation with Ridgepoint Advisory Group LLC once engaged, produce wage statements for all employees at each At-Issue Property for the following periods:
• Q1 2023 (all pay periods from January 1, 2023 through March 31, 2023);
• Q1 2024 (all pay periods from January 1, 2024 through March 31, 2024); and
• Q1 2025 (all pay periods from January 1, 2025 through March 31, 2025).
Each wage statement should include all fields shown to the employee, including but not limited to: hours worked (regular and overtime), pay rate(s), earnings (by category), deductions (itemized), net pay, tip amounts, tip credits, and cumulative year-to-date totals.
Calderwood & Harkness reserves the right to request additional pay-stub samples for other time periods or subsets of employees as the Audit progresses.
Request 2.3 — Overtime Calculation Methodology Documentation [Luminos / VHG]
Produce all documentation describing the algorithm, method, or configuration used by the Luminos TimeTrack system and/or VHG to calculate overtime pay, including the following:
(a) The definition of the workweek for FLSA overtime purposes, including the designated start day and start time of the workweek, and whether the workweek definition is uniform across all seven At-Issue Properties or varies by property;
(b) The regular-rate-of-pay calculation methodology, including the treatment of the following components in the regular rate: non-discretionary bonuses, shift differentials, service charges, tip credits, and any other forms of remuneration;
(c) The overtime multiplier applied (i.e., confirmation that the multiplier is 1.5 times the regular rate for all hours worked in excess of 40 in a workweek);
(d) Any Luminos system-configuration documentation specifying the overtime-calculation parameters; and
(e) Any VHG internal policies, memoranda, or payroll-department procedures governing overtime calculations, including instructions to payroll staff regarding the inclusion or exclusion of specific pay components in the regular rate.
Request 2.4 — Employee Compensation Records [VHG]
Produce, from VHG's HRIS (Human Resources Information System), a comprehensive dataset for all current and former non-exempt hourly employees at the seven At-Issue Properties who were employed at any time during the Relevant Period (January 1, 2021 through the present date), including the following data fields for each employee:
(a) Employee ID;
(b) Employee name (last, first, middle initial);
(c) Hire date;
(d) Separation date (if applicable) and reason for separation;
(e) Job title;
(f) Job code;
(g) Department;
(h) Property assignment(s) (including any transfers between properties, with effective dates);
(i) Complete pay-rate history, including all rate changes with effective dates;
(j) Exempt/non-exempt classification (and any changes to classification with effective dates);
(k) Full-time/part-time status (and any changes with effective dates); and
(l) Tipped/non-tipped designation (and any changes with effective dates).
Format: .csv or Excel workbook.
Request 2.5 — W-2 Forms and Annual Earnings Summaries [VHG]
Produce W-2 forms (IRS Form W-2, Wage and Tax Statement) or equivalent annual earnings summaries for all non-exempt hourly employees at the seven At-Issue Properties for each of the following tax years: 2021, 2022, 2023, 2024, and 2025. If W-2 forms for tax year 2025 have not yet been issued as of the date of production, produce the most current year-to-date earnings data available for 2025, and supplement with the final W-2 forms when issued.
Production may be in the form of electronic copies of the W-2 data in .csv or Excel format (rather than individual PDF images of each W-2 form), provided all fields are included.
CATEGORY 3: EMPLOYEE HANDBOOKS, POLICIES, AND PROCEDURES
Category 3 requests address written policies, handbooks, and training materials that will be used to evaluate VHG's stated practices regarding meal breaks, overtime, timekeeping, tip credits, and other matters at issue in the demand letter.
Request 3.1 — Employee Handbooks [VHG]
Produce all versions of the VHG Employee Handbook that were in effect at any time during the Relevant Period (January 1, 2021 through the present date), including the current version (identified by Calderwood & Harkness as version 7.2, with an effective date of January 1, 2025) and all prior versions.
For each version, identify the effective date and the date (if any) on which the version was superseded by a subsequent version. In addition, produce any property-specific handbook supplements, addenda, or amendments applicable to individual At-Issue Properties, if any. If certain policies differ by property (e.g., due to differences in applicable local ordinances or operational practices), identify those variations.
Request 3.2 — Meal-Break and Rest-Break Policies [VHG]
Produce all written policies, memoranda, bulletins, standard operating procedures, training materials, and other documents regarding meal breaks and rest breaks applicable to hourly, non-exempt employees at the seven At-Issue Properties, including the following:
(a) Duration requirements for meal breaks and rest breaks;
(b) Whether breaks are designated as paid or unpaid;
(c) Any on-call requirements or restrictions during meal breaks (e.g., whether employees are required to remain on the premises, carry a radio or phone, or respond to guest requests during their meal break);
(d) The process for employees to report missed, shortened, or interrupted meal breaks, including any forms, system entries, or notifications required;
(e) Any property-level or department-level variations in break policies (e.g., different policies for front-of-house vs. back-of-house employees, or different policies for high-season vs. low-season staffing);
(f) Any policies specifically governing the automatic meal-break deduction applied by the Luminos TimeTrack system, including the exception or correction process for employees who work through a meal break; and
(g) Any communications to employees or managers regarding changes to meal-break or rest-break policies during the Relevant Period.
Request 3.3 — Overtime Authorization Policies [VHG]
Produce all written policies, memoranda, and procedural documents regarding overtime authorization at the seven At-Issue Properties, including:
(a) Pre-approval requirements for overtime work (e.g., whether employees must obtain prior written or verbal authorization from a supervisor before working overtime);
(b) Manager sign-off or approval procedures for overtime recorded in the timekeeping system;
(c) Consequences or disciplinary measures for employees who work unauthorized overtime; and